Overview
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate should have a passion for hospitality and excellent customer service skills. If you are bilingual and have experience in hotel management, this could be the perfect opportunity for you.
Duties
- Greet guests upon arrival and provide exceptional customer service throughout their stay
- Check guests in and out efficiently
- Handle guest inquiries and resolve any issues promptly
- Operate phone systems and assist with reservations
- Maintain a clean and organized front desk area
Skills
- Bilingual proficiency is a plus
- Strong hospitality background
- Excellent phone etiquette
- Knowledge of hotel or resort operations
- Familiarity with hotel management software
- Exceptional customer service and guest relations skills
If you are looking to be part of a dynamic team in the hospitality industry, we encourage you to apply for the Front Desk Agent position with us.
Pay: $15.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Sevierville, TN 37876 (Required)
Ability to Relocate:
- Sevierville, TN 37876: Relocate before starting work (Required)
Work Location: In person
