Front Desk Agent Job Description
We're thrilled you're considering a career with Align Med! As a leading multi-disciplinary wellness company with seven Las Vegas locations, we specialize in personal injury care, brain and body diagnostics, and holistic services including chiropractic, pain management, therapy, weight loss, and hormone testing. Our mission is simple — to help every patient achieve optimal health and wellness.
Who We’re Looking For:
We’re looking for someone who is Bilingual, friendly, professional, and able to thrive in a fast-paced medical environment. The ideal candidate is bilingual in Spanish, effective in communication, and a quick learner who can adapt to new processes with ease. You should be comfortable using computers and scheduling systems, detail-oriented, and capable of managing multiple tasks while maintaining accuracy and a positive attitude. If you’re dependable, patient-focused, and ready to contribute to a supportive team, you’ll be a great fit at Align Med.
Key Responsibilities:
- Greet patients warmly and check them in and out efficiently
- Schedule, confirm, and modify appointments across multiple specialties
- Answer incoming calls and respond to patient inquiries in a professional manner
- Verify insurance information and collect copayments or balances
- Maintain a clean, organized, and welcoming front office environment
- Communicate effectively with clinical staff to ensure smooth patient flow
- Assist with administrative tasks such as scanning, filing, and data entry
- Follow company protocols and uphold patient confidentiality at all times
Qualifications:
- Bilingual (Spanish/English)
- Previous front desk or customer service experience in a medical setting preferred
- Strong communication, organizational, and multitasking skills
- Professional appearance and positive attitude
- Comfortable using scheduling software and basic office technology
CANDIDATES MUST FOLLOW THIS LINK BELOW AND COMPLETE THE ASSESMENTS TO BE CONSIDERED:
https://www.ondemandassessment.com/o/JB-Q488DXKSC/landing?u=1314038
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you willing to float across 7 locations across the Las Vegas Valley
- Are you willing to work rotating Saturdays
- What hourly rate of pay are you expecting?
- Are you able to accommodate an 8:45AM to 6:15PM Schedule Mon-Friday?
- Have you completed the online assessment in the job description? If not, please do so in order to be considered for this role. Copy and paste the link into your browser if you are not able to click it. Here is the link again: https://www.ondemandassessment.com/o/JB-Q488DXKSC/landing?u=1187636
- Do you have reliable transportation to get to work on time for scheduled shifts, sometimes you may be sent to another office midday as well.
Language:
Work Location: In person
