REGIONAL DIRECTOR OF OPERATIONS
Luxury Cosmetic Dental Brand | Frisco & Austin, Texas
READ THIS FIRST: APPLICATION INSTRUCTIONS
We are looking for leaders who pay attention to details.
To be considered for this position, complete ALL THREE steps below:
Step 1: Complete the Indeed application and answer the screening questions.
Step 2: Take the free personality assessment:
https://www.16personalities.com/free-personality-test
Step 3: Email your personality assessment screenshot to:
[email protected]
Subject Line:
"Regional Director Application –MBD/Veneer Lounge"
In your email, answer this question:
"What is the single greatest leadership accomplishment of your career and why are you interested in helping us build the premier cosmetic dental organization in Texas?"
Applicants who do not complete all three steps will not be considered.
Build Something Bigger Than a Dental Practice
At Modern Bite Dentistry home of Veneer Lounge, we don't simply create beautiful smiles.
We help people regain confidence, elevate self-esteem, and transform how they show up in life.
Located at The Star in Frisco and expanding throughout Texas, we are building a luxury cosmetic dental brand known for exceptional patient experiences, elite clinical outcomes, and world-class leadership.
We are seeking an experienced Regional Director of Operations who is ready to help lead that growth.
This is a leadership role for someone who thrives on building teams, developing leaders, driving performance, and scaling organizations.
You will work directly with founder and CEO, Dr. Shaggy, to help shape the future of our organization.
The Opportunity
As Regional Director of Operations, you will oversee:
- Multi-location operations
- Leadership development
- Team accountability
- KPI management
- Patient experience excellence
- Practice growth initiatives
- Systems implementation
- Culture development
- Case acceptance growth
- Operational scalability
You will serve as the operational heartbeat of the organization, ensuring every location executes at a high level while maintaining an exceptional patient experience.
Who Thrives Here
This position is for a leader who:
✔ Loves developing people
✔ Leads with both accountability and empathy
✔ Is energized by growth and change
✔ Thinks strategically and executes relentlessly
✔ Uses data to make decisions
✔ Is comfortable having difficult conversations
✔ Holds high standards without creating drama
✔ Builds leaders instead of managing employees
What Success Looks Like
Within your first year, you will:
- Increase operational consistency across locations
- Develop stronger department leaders
- Improve team accountability
- Strengthen patient experience systems
- Increase case acceptance opportunities
- Create measurable KPI improvements
- Build scalable systems for future growth
Leadership Responsibilities
Team Leadership & Culture
- Coach and develop high-performing leaders
- Foster ownership and accountability
- Create alignment across departments
- Lead difficult conversations professionally
- Drive engagement and morale
- Protect and strengthen company culture
Operational Leadership
- Oversee daily operations across multiple locations
- Improve efficiency and communication systems
- Support growth initiatives
- Elevate luxury patient experience standards
- Implement operational best practices
Performance Management
You will actively monitor and improve:
- Production
- Collections
- Case acceptance
- Patient retention
- Reappointment percentages
- Referral growth
- Online reputation
- Team performance metrics
- Growth projections
Qualifications
Required:
- 5+ years in the dental industry
- 3+ years in leadership or operations management
- Strong understanding of KPIs and business performance
- Proven ability to lead teams and drive results
Preferred:
- Multi-location leadership experience
- Cosmetic dentistry experience
- Implant dentistry experience
- Luxury service environment experience
Compensation & Benefits
- $65,000–$75,000 Base Salary (DOE)
- Performance Bonus Opportunities
- Medical Insurance paid at 100% after 1 year of service
- Paid Time Off
- Paid Holidays
- Employee Dental Benefits
- Professional Leadership Development
- Career Advancement Opportunities
Schedule
Monday: 9:30 AM – 6:00 PM
Tuesday–Thursday: 6:30 AM – 3:00 PM
Friday: Administrative Leadership Day
(One Friday per month in-office; remaining Fridays remote)
Our Standards
We value:
- Excellence over excuses
- Accountability over entitlement
- Growth over comfort
- Leadership over management
- Solutions over problems
If you're looking for a position where average performance is acceptable, this is not the place.
If you're excited about helping build one of the most respected cosmetic dental organizations in Texas, we'd love to meet you.
FINAL APPLICATION INSTRUCTIONS
Before applying, complete the three required steps listed at the top of this posting.
Incomplete applications will not be reviewed.
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
Application Question(s):
- Describe a specific operational challenge you inherited in a dental practice. What was the issue, what actions did you personally take, and what measurable results were achieved within 90 days?
- Tell us about the most difficult accountability conversation you have had with a team member or leader. What was the situation, how did you handle it, and what was the outcome?
- What is one leadership decision you made that did not produce the outcome you wanted? Looking back, what would you do differently today?
Experience:
- Dental office: 5 years (Required)
- Leadership: 3 years (Required)
Work Location: In person
