Culpepper Cattle Co | Server Job Description
Who We Are
At Culpepper Cattle Co, we’re serving up bold Tex-Mex flavors, delicious steaks, and margaritas made the right way. We believe in East Texas hospitality - warm, rowdy, and always genuine. Our team is the heartbeat of that spirit, making every guest feel like they just pulled up a chair at home.
Your Role
As a server, you’re the face of Culpepper hospitality. You bring the kitchen, the bar, and the guests together, making sure every visit feels easy and personal. You know how to read a table, anticipate what folks need, and make sure everything from that first round to the last bite is just right. Guests come to Culpepper for great food and a good time, but they come back because of how you make them feel.
Responsibilities:
- Welcome every guest with warmth and confidence, creating an atmosphere that feels like visiting a friend's home.
- Engage each guest in genuine conversation to understand their reason for visiting and identify any preferences, dietary restrictions, or allergens.
- Observe body language and nonverbal cues to anticipate guest needs before they ask.
- Use information learned through conversation to personalize and elevate each guest's experience.
- Confidently guide guests through the food and beverage menus, providing knowledgeable recommendations and thoughtful options for dietary needs.
- Accurately and efficiently take and place food and beverage orders for guests.
- Check in with guests throughout their visit to ensure satisfaction and address any needs promptly.
- Maintain a clean, organized, and polished section throughout service.
- Stay up to date on all menu items, ingredients, and seasonal changes to ensure accurate and engaging recommendations.
- Deliver food and beverage to all areas of the restaurant, treating every guest as your own
- Maintain a clean work environment
- Complete all assigned side duties, restocking, and closing tasks to prepare the floor for the next shift.
- Represent the Culpepper Cattle Co brand with professionalism and personality
Growth:
In line with our mission to grow the next generation of hospitality leaders, every Culpepper team member takes part in our quarterly rankings: a chance to see how you’re doing, get honest feedback, and keep getting better. It’s how we recognize the folks who go above and beyond, and make sure everyone’s got the tools to keep sharpening their skills and growing with the team.
Qualifications:
- Must be at least 18 years old
- 2 years experience in the hospitality industry, preferably a front-of-house restaurant position (preferred but not required)
- Food Handler's license and TABC Certification required
Job Requirements:
- Must be able to stand and walk for extended periods, often the majority of a shift.
- Frequently required to lift and carry up to 25–30 lbs (e.g., cases of product, small equipment).
- Occasionally required to lift and carry up to 50 lbs with assistance.
- Comfortable bending, reaching, and working in fast-paced, high-energy environments.
- Ability to move quickly and safely through crowded spaces and in close proximity to hot surfaces, sharp objects, and cleaning chemicals.
- Must be able to work in both indoor and outdoor environments, sometimes in varying temperatures.
- Maintain visual and auditory awareness to ensure safety, quality, and service standards are met at all times.
- Occasionally required to lift up to 150 lbs with the help of equipment like a dolly.
- Occasionally required to speak in front of large groups, including team members and guests.
- May be required to workdays, nights, weekends, and holidays, and adjust to occasional schedule changes based on business needs.
Hourly + Tips: $15.00 - $40.00 per hour
Job Types: Full-time, Part-time
Benefits:
- Flexible schedule
- Paid training
Work Location: In person
