Job Summary
ARAG Administrative Assistant (Remote)
AJ LAW FIRM, P.A.
Pay: $10.00/hour
Position Type: Independent Contractor (1099)
Location: Fully Remote
Schedule: Approximately 20–25 hours per week (depending on workload)
About Us
AJ LAW FIRM, P.A. is a growing Florida law firm seeking a highly organized, detail-oriented Remote ARAG Administrative Assistant to support our expanding ARAG legal services department.
This is an excellent opportunity for someone interested in the legal field who enjoys organization, client communication, technology, and helping a fast-paced law office operate efficiently.
You will work directly with our ARAG Operations Manager and Managing Attorney while assisting clients from across Florida.
⸻
Responsibilities
The ARAG Administrative Assistant will assist with the day-to-day administrative management of ARAG legal matters, including:
Answer incoming phone calls professionally
Schedule attorney consultations
Conduct new client intake
Open new matters in Clio
Upload and organize documents
Request missing documents from clients
Maintain client files
Draft non-legal correspondence and emails
Monitor attorney calendars
Send reminders for appointments
Track ARAG deadlines
Follow up with prospective clients
Maintain case status reports
Enter attorney time entries
Assist with billing and administrative reporting
Coordinate virtual meetings
Maintain Microsoft Outlook calendars
Prepare weekly workflow reports
Assist with quality control and file audits
Communicate with clients regarding administrative updates
Coordinate with attorneys and staff regarding pending matters
Perform other administrative duties as assigned
⸻
Qualifications
Preferred candidates will have:
Excellent English speaking and writing skills
Strong customer service skills
Excellent organizational abilities
Reliable high-speed internet
Quiet home office
Computer with webcam
Microsoft Office experience
Ability to learn Clio case management software
Strong attention to detail
Ability to multitask
Professional telephone etiquette
Ability to work independently
Preferred (Not Required)
Legal assistant experience
Law office experience
ARAG or legal insurance experience
Experience with Clio
Experience with Microsoft Teams
Experience working remotely
⸻
What You Will NOT Do
This position is strictly administrative.
You will not:
Give legal advice
Interpret laws
Represent clients
Negotiate legal matters
Sign legal documents on behalf of attorneys
Perform work requiring a licensed attorney
⸻
Performance Expectations
Successful candidates will:
Respond promptly to emails and messages during working hours
Maintain accurate client records
Meet assigned deadlines
Demonstrate professionalism with every client interaction
Protect confidential client information
Accurately record work performed
Work collaboratively with the ARAG Operations Manager and supervising attorney
Follow all Firm procedures
⸻
Compensation
$10.00 per hour
1099 Independent Contractor
Fully Remote
Flexible scheduling based on Firm needs
Opportunity for additional hours based on performance
Opportunities for advancement as the ARAG department grows
⸻
To Apply, please submit:
Resume
Brief cover letter
Your availability
Internet speed (download/upload)
Country and time zone
Two professional references
Pay: $10.00 per hour
People with a criminal record are encouraged to apply
Work Location: Remote
