About Us
Cali-Bay Forklift is a growing forklift repair and service company providing mobile repair, maintenance, parts, and equipment support throughout Southern California. As our company continues to grow, we are looking for a highly organized and dependable Operations Administrator / Office Manager to help support day-to-day operations and maintain strong internal organization.
Position Overview
This is not a basic receptionist position. We are seeking someone who can help manage office operations, support business organization, assist with financial tracking, coordinate documentation, and help maintain smooth workflow between customers, technicians, vendors, and management.
The ideal candidate is proactive, detail-oriented, organized, and capable of helping support a growing service business.
Key Responsibilities
- Manage incoming calls, customer communication, and scheduling
- Coordinate technician dispatching and service scheduling
- Create invoices, estimates, work orders, and purchase orders using QuickBooks
- Track receivables and assist with invoice follow-ups and collections
- Help maintain organized business records and documentation
- Assist with workers compensation, insurance, EDD, payroll, and compliance paperwork
- Coordinate with vendors regarding parts pricing, ordering, and availability
- Help monitor inventory and ensure technicians have parts available for approved jobs
- Track monthly preventive maintenance (PM) accounts and scheduled services
- Assist with reporting, organization, and office workflow improvement
- Support day-to-day operations and management as needed
Requirements
- Strong organizational and multitasking skills
- Previous office management, operations, bookkeeping, or administrative experience preferred
- Experience with QuickBooks required
- Strong communication and customer service skills
- Ability to prioritize tasks and work independently
- Comfortable working in a fast-paced service environment
- Strong computer skills including Excel and Microsoft Office
- Bilingual English/Spanish is a plus
- Experience in construction, service, logistics, dispatching, or industrial environments is a plus
What We’re Looking For
We are looking for someone dependable, proactive, and detail-oriented who wants to grow with a long-term company. This role is ideal for someone who enjoys organization, problem solving, communication, and helping support business operations.
To Apply
Please submit your resume along with a brief summary of your experience.
Pay: $24.00 - $32.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
