Title: Intake Coordinator
FLSA: Non-Exempt
Financial District, NYC | $55,000–$70,000 | In-Office Only
Liakas Law, P.C., a Plaintiff Personal Injury firm, is seeking a full-time Intake Coordinator to support our fast-paced intake department. This role is fully in-office (Monday–Friday, 9:00 AM–5:30 PM) and plays a key role in initiating and organizing new client matters from the very beginning of the case lifecycle.
- Fluency in Spanish (reading, writing, and speaking) – conversational Spanish is not sufficient
- Prior law firm intake or legal administrative experience – personal injury strongly preferred
Key Responsibilities:
- Answer and manage intake calls as part of a collaborative intake team
- Conduct client intakes, schedule appointments, and create new case files
- Upload and organize client documents within the case management system (CloudLex)
- Request, track, and follow up on initial medical records; maintain intake tracking spreadsheets
- Verify accident location and case details to ensure accuracy and prevent discrepancies
- Submit FOIL requests and request ACR reports as needed
- Draft CTCA forms and manage NYSEF uploads
- Send “unable to contact” and case drop letters as approved
Qualifications:
- Fluency in Spanish (mandatory; reading, writing, and speaking)
- 2+ years of law firm intake or legal administrative experience
- Personal injury law experience strongly preferred
- Strong organizational skills with exceptional attention to detail
- Ability to manage a high volume of cases in a fast-paced environment
Compensation & Benefits
- $55,000–$70,000 annually
- 401(k), health, dental, vision, life & disability insurance, commuter & pet insurance
- Paid sick time and PTO
Job Type: Full-time
Work Location: In-Office
Job Type: Full-time
Pay: $55,000.00 - $70,000.00 per year
Application Question(s):
- Are you fluent in Spanish (reading, writing, and speaking)?
- Have you worked in a personal injury law firm?
Experience:
- law firm intake or legal: 1 year (Required)
Work Location: In person
