Description:
About Us: We are a busy, patient-centered podiatry practice committed to providing high-quality foot and ankle care in a welcoming, professional environment. We’re looking for a reliable, detail-oriented Medical Assistant/Receptionist who can support both clinical and administrative operations and help ensure a smooth, positive experience for every patient.
Position Overview
The Medical Assistant will work closely with our podiatrists and office staff to assist with patient care, maintain clinical workflow, and support front-desk operations. This role is ideal for someone who enjoys variety, thrives in a fast-paced medical setting, and values compassionate patient interaction.
Key Responsibilities
Clinical Duties
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Prepare exam rooms and maintain a clean, organized clinical environment
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Assist the podiatrist with patient examinations and procedures
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Perform clinical tasks such as taking vitals, updating medications and medical histories, and documenting patient information
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Coordinate patient care by following up on lab results, imaging results, and outgoing referrals
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Provide patient education on foot and ankle care, treatment plans, and follow-up instructions
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Manage clinical supplies, sterilize instruments, and ensure proper infection control
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Assist with wound care, bandaging, the diabetic shoe program, and orthotic fittings
Clerical Duties
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Greet patients, verify appointments, manage check-in/check-out procedures, and manage the flow of appointments
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Answer phones, schedule visits, and coordinate referrals
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Verify insurance, process authorizations, and collect copays
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Maintain accurate patient records within the EMR system
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Handle office tasks such as scanning, filing, and managing correspondence
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Support billing processes and communicate with patients regarding account questions
What We Offer
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Competitive pay and 401k
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Supportive team environment
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Opportunities for skill development within a specialty practice
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Regular daytime hours with no major holidays or evenings
Requirements:
- Previous medical assistant experience preferred; podiatry experience a plus
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Strong communication skills and a friendly, professional demeanor
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Ability to multitask and stay organized in a busy clinical setting
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Comfort with EMR systems and basic computer skills
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Commitment to patient confidentiality and high-quality care
