School Summary: Massachusetts Connections Academy Commonwealth of Massachusetts Virtual School (MassCA) is a tuition-free virtual public school district that employs over 200 faculty and staff and serves a diverse population of 3,000 students in grades K12 across Massachusetts.Position and Responsibilities: Working from the office in Foxborough Massachusetts, the Administrative Assistant will present a positive impression to our students, staff and visitors. This position is responsible for the following tasks: Answer phone calls on a specific line and direct appropriately or take messagesFollow up with caretaker phone calls and webmails as appropriateRespond to all emails, webmail, phone calls etc. per school policyAccess approved translation services for all communication as neededManage subscriptions, renewalsOther duties as assigned including but not limited to front desk coverage as needed.Assist with tracking technology and data projects, milestones, and deliverables. Maintain project documentation, status reports, and timelines on technology and data projectsSupport the Data Manager with data collection, validation, and cleanup for state-mandated and district reporting requirements.Maintain and update student records within the Frontline student information system, including initial data entry, monitoring and organizing the records archive, ensuring all special education documents are properly stored and naming conventions are consistently followed.Troubleshoot errors, investigate inconsistent and inaccurate data and escalate identified issues to the data manager as needed.
Shared Responsibilities: Assist during in-person events.Assist with tasks during MCAS timeframes.Assist with tasks during Enrollment timeframes.Assist during Graduation timeframe.Assist with administrative tasks from all departments including student filing, state reporting projects, enrolling/withdrawal tasks, etc.And other school/district-wide duties as needed.Team Expectations: Works closely with other administrative staff and supports other colleagues as needed.Works with sensitive information with discretion to maintain confidentiality and security and ensure compliance with policies and regulations.Ensures that deadlines are met and adapts to changing priorities.Presents a positive and professional image for the District.Requirements: Strong technology skills (especially with Google, Microsoft OS, and Microsoft Office programs)Excellent communication skills, both oral and writtenHigh degree of flexibilityDemonstrated ability to work well in fast paced environmentTeam player track recordCitizenship, residency or work visa requiredStrong Troubleshooting SkillsAbility to learn new processes and procedures quickly and effectively.Must adhere to all data privacy and security requirements (MassCAs DPA, FERPA, etc.) This position is full time in person at the MassCA office, 300 Foxborough Blvd, Suite 100, Foxborough, Ma 02035
