Overview
Shasta Acupuncture and Herbal Wellness is seeking a friendly, organized, and dependable Patient Care Coordinator / Front Desk Manager to join our team. This position serves as the primary point of contact for our patients and plays an essential role in creating a welcoming, professional, and efficient clinic environment.
We are looking for someone who enjoys helping people, communicates clearly and professionally, pays attention to detail, and is interested in becoming a long-term member of our clinic team.
Responsibilities
- Welcome and assist patients in a professional and caring manner
- Answer telephone calls, voicemail messages, emails, and online inquiries
- Schedule, reschedule, and confirm patient appointments
- Check patients in and out of the clinic and ensure treatment rooms are ready for use
- Collect copays, deductibles, coinsurance, and other patient payments
- Verify and update insurance information
- Communicate with insurance companies and our billing service as needed
- Maintain patient records and clinic documentation
- Assist with inventory management and supply ordering
- Support daily clinic operations and administrative tasks
- Help ensure a positive patient experience from the first phone call through checkout
Pay: $20.00 - $25.00 per hour
Benefits:
- Free parking
- On-the-job training
- Retirement plan
Work Location: In person
