Overview
Join our dynamic team as a Front Desk Coordinator at a thriving Physical Medicine clinic, where your energy and organizational skills will be the heartbeat of our patient experience. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming environment while efficiently managing administrative tasks. Your proactive approach will help streamline clinic operations, support clinical staff, and uphold the highest standards of confidentiality and professionalism. This paid position offers an exciting opportunity to contribute to patient care in a fast-paced healthcare setting while developing valuable skills in medical administration.
Duties
- Greet patients and visitors warmly, providing exceptional customer service and guiding them through check-in and check-out processes
- Verify patient insurance coverage, perform insurance eligibility checks, and conduct insurance verification using systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
- Schedule appointments accurately utilizing electronic health record (EHR) systems and coordinate with clinical staff to optimize daily patient flow
- Manage medical records by filing, retrieving, and maintaining electronic health records (EHR), ensuring compliance with HIPAA and clinical confidentiality policies
- Handle multi-line phone systems with professionalism, answering inquiries promptly and directing calls appropriately
- Support clinic operations through clerical tasks such as data entry, typing, filing, and maintaining organized office supplies
Qualifications
- At least 2 years experience in a medical office environment or front desk role within a healthcare setting such as clinics or hospitals
- Strong knowledge of health insurance procedures including Medicare, Medicaid, and private insurance verification
- Familiarity with EMR systems such as Chirotouch or similar platforms is helpful
- Excellent computer skills with proficiency in Microsoft Office Suite
- Ability to handle sensitive information with discretion in accordance with HIPAA regulations
- Exceptional communication skills with a friendly phone etiquette; bilingual abilities are a plus to serve diverse patient populations
- Strong organizational skills with attention to detail in managing medical records and appointment schedules
- Join us in delivering outstanding patient care through efficient administrative support! We are committed to fostering a positive work environment where your skills can shine. This is a paid position that offers meaningful growth opportunities within the healthcare industry.
Pay: $16.00 - $20.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Uniform allowance
Work Location: In person
