General Manager, Kitchen Services -Women's Campus
Location: Raleigh, NC | (Position will transition to Knightdale in Sept 2026)
Pay: (DOE) | Type: Full-time, salaried exempt | Schedule: Mon–Fri (45+ hrs/week) + every other weekend rotation
About Raleigh Rescue Mission
Raleigh Rescue Mission views every position as Christian ministry and every team member as vital. Team members must have a personal relationship with Jesus Christ, subscribe to our Statement of Faith, and live out our core values of compassion, prayer, collaboration, excellence, and development. We expect a humble, learning-focused team that puts clients and the Mission first, steps in where needed, and is extraordinary and faithful in work and life
Role Overview
The General Manager, Kitchen Services is the primary leader responsible for overseeing food service operations, menu planning, inventory, and food safety; coaches staff and volunteers; and supports client vocational training in the kitchen while maintaining a hospitable, well-run dining experience. You help make the kitchen the heart of our Raleigh Rescue Mission home.
Key Responsibilities
- Lead daily kitchen operations (production, service, sanitation) and ensure consistent, quality meals.
- Plan menus and standardize recipes; manage inventory, purchasing, and donations with cost awareness.
- Maintain compliance with food safety standards (ServSafe best practices) and oversee labeling, storage, and cleanliness.
- Train, coach, and schedule a small team; manage timecards and team communication.
- Train and support clients in vocational kitchen skills (recipes, techniques, knife safety, sanitation, hospitality).
- Provide strong customer service and de-escalation support; collaborate with staff and welcome volunteers.
Required Skills & Abilities
- Ministry-minded; committed to investing in people with dignity and care.
- Strong knowledge of commercial kitchen operations, menu planning, and food safety regulations.
- Leadership experience (training, coaching) and excellent communication skills.
- Organized, detail-oriented, calm under pressure; able to de-escalate and problem-solve.
- Able to lift up to 50 lbs; able to stand for long periods in a hot/noisy kitchen environment.
- Valid driver’s license and ability to pass motor vehicle background checks.
- Flexible schedule availability (occasional weekends/holidays; every other weekend rotation).
Education and Experience
- 4+ years of food service management experience in a commercial kitchen.
- Budget and inventory management experience.
- ServSafe Manager Certification (current or able to obtain quickly).
- Strong interpersonal communication and conflict resolution skills
Work Conditions:
- Full-time, salaried exempt; expected 45+ hours/week.
- This environment requires an individual to be prepared to assist with potentially adverse conditions that may arise in a residential setting. (Ex. Flooding due to plumbing failure, outbreaks of illness.)
- Monday–Friday plus every other weekend rotation (Friday & Monday off that rotation weekend).
- Hot/noisy kitchen environment; occasional urgent needs typical of a residential setting.
- Occasional early/after-hours meetings; periodic weekend/holiday support as part of leadership team.
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Why would you be the best person to join the back to work program at Raleigh Rescue Mission?
License/Certification:
- Managers ServSafe certificate (Required)
Ability to Commute:
- Raleigh, NC 27601 (Required)
Work Location: In person
