Job Summary
We are seeking an energetic and detail-oriented Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your proactive approach and organizational skills will help create a positive first impression for visitors and clients alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily operations with efficiency and professionalism.
Duties
- Greet visitors, clients, and staff warmly, ensuring a positive experience from arrival to departure
- Handle multi-line phone systems, directing calls accurately and courteously using proper phone etiquette
- Manage appointment scheduling and calendar coordination using Microsoft Office tools and Google Workspace
- Perform data entry tasks with precision, maintaining accurate records in spreadsheets and office management software such as QuickBooks
- Assist with clerical duties including filing, proofreading documents, and managing correspondence
- Support office operations by organizing supplies, managing incoming mail, and maintaining filing systems
- Provide customer support by addressing inquiries promptly and professionally, ensuring client communication is clear and effective
Experience
- Proven office experience or administrative support background, preferably in a medical or dental reception setting
- Strong computer literacy with proficiency in Microsoft Office (Word, Excel), Google Workspace, and productivity software
- Familiarity with data entry, bookkeeping, and basic bookkeeping software such as QuickBooks is highly desirable
- Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment
- Exceptional communication skills, including phone communication and client interaction in bilingual settings (Spanish/English or other languages) preferred
- Previous experience managing multi-line phone systems and office management tasks is a plus
- Demonstrated ability to handle clerical tasks such as filing, proofreading, and calendar management with accuracy
Join us to be part of a dynamic team where your organizational talents and customer service skills will shine! This role offers a rewarding environment where your contributions directly impact the smooth operation of our organization while providing opportunities for professional growth.
Pay: From $11.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
Work Location: In person
