Working Title:
Business Operations Analyst II
Classification:
ANALYST II
$6,212.00 - $7,775.00 L
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Work Location:
Sacramento County
Job Type:
Permanent, Full Time
The California Department of Human Resources (CalHR) oversees a wide range of matters related to employee salaries and benefits, job classifications, civil rights, training, exams, recruitment, and retention. For most employees, many of these matters are determined through the collective bargaining process managed by CalHR.
Our Mission: To serve as the trusted advisor to our strategic partners and the public, providing exceptional human resource services and guidance in developing a diverse and inclusive workforce.
Our Vision: Shaping California’s future of public service excellence with fair and equitable employment opportunities and a diverse, engaged workforce.
Core Values: People Centric, Leadership, Accountability, DEIA, Integrity, and Transparency.
Please note, CalHR is not an E-Verified employer.
Department Website: https://www.calhr.ca.gov
All interested applicants are required to submit a Statement of Qualifications (SOQ). Please provide direct responses to each of the numbered items listed below. Applicants must number and include the full text of the SOQ items in their response. Please include specific examples of your education, training, and/or experience. SOQs should be limited to a maximum of three (3) pages, single-spaced, twelve-point Arial font.
- Contracting / Procurement Experience: Tell us about a time you supported a purchasing, contracting, or vendor-related process. What was your role, and how did you help ensure the work was completed correctly and on time?
- Budget / Fiscal Reconciling Experience: Describe an example where you reviewed spending against a planned budget and identified or corrected an issue such as an inaccurate invoice or a mismatch in recorded amounts.
- Data Integrity & Actionable Insights: Share a project where you found an error or inconsistency in a dataset and took steps to correct it. How did you communicate your findings, and what actions resulted from your work?
- Process Improvement / Policy or SOP Development: Tell us about a time you improved a workflow, guideline, or procedure. What problem did you identify, what changes did you make, and what was the impact?
Note: Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters and resumes do not take the place of the SOQ.
For helpful guidance on writing an effective SOQ, please see our Work4CA guide.
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 8/25/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Human Resources
Human Resources Office
Attn: Human Resources Office - C&H Unit
1515 S Street, North Building, Suite 500
Sacramento, CA 95811-7258
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Human Resources
Human Resources Office
Human Resources Office - C&H Unit
1810 16th Street
Sacramento, CA 95811-7258
08:00 AM - 04:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be included. Please see the Special Requirements section for instructions.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Communication: Communicate effectively, demonstrating open-mindedness, flexibility, discretion, and tact, both written and orally, in order to exchange information and/or provide direction
- Information Documentation and Management: Prepare and manage documentation in accordance with standard practices. Properly manage confidential and sensitive information in accordance with associated guidelines and requirements
- Planning and Analysis: Create effective and efficient plans, organizing and prioritizing workloads. Reason logically and creatively by utilizing a variety of analytical and research techniques to successfully complete work assignments, prepare data finding reports, and resolve program-related problems/issues/concerns. Selectively identify relevant data associated with requests and prepare subsequent analysis and recommendations
- Contracting: Have knowledge of applicable provisions of contract law and regulations. Interpret and apply departmental policy, State Contracting Manual, Public Contract Codes and rules and regulations as they relate to the preparation of contracts, interagency agreements, and invitations for bid and requests for proposals. Review contract requests for appropriateness
- Resilience: Exercise initiative, independence of action, and originality; identify, analyze, and weigh constructive alternatives and solutions; easily adapt to changing priorities; resourcefully balance multiple responsibilities, priorities, and projects
- Collaboration: Work cooperatively and productively as part of a team and with departmental employees, all levels of management, other state agencies, the Governor’s Office, and the public; consult with and advise administrators and other employees on program matters. Negotiate to obtain quality and cost-effective program resources
- Computer Proficiency: Skillfully operate a personal computer in order to perform daily duties; be proficient in Microsoft products such as Word, Outlook, Excel and TEAMS; have the ability to learn to use other specialized software as needed
CalHR ensures that all state employees, retirees and their dependents have access to competitive, quality and affordable benefits. Please visit our new Benefits website at www.benefits.calhr.ca.gov for more information!
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: https://www.calhr.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
RA Coordinators
(916) 322-5315
[email protected]
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Using the online application system as specified in the announcement is the preferred method for applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
- Electronic Submission: Application and any applicable required documents may be submitted electronically through CalCareers account. The application packages must be received electronically by 11:59 p.m. on the final filing date as state on the job vacancy announcement.
- U.S Postal Service Mail: Application and any applicable required documents may be submitted by mail. The envelope must be postmarked before or on the final filing date as stated on the job vacancy announcement.
Do not include confidential information such as social security numbers, date of birth, marital status, equal employment opportunity data, examination scores, and LEAP information.
Per CCR 249.3 we may fill additional positions from this recruitment.
Take the online Analyst II exam to become list eligible for this position.
The Limited Examination and Appointment Program (LEAP) is an optional pathway to state civil service for people with disabilities. Visit the CalHR LEAP page for additional information.
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
