The Garfield Jubilee Association, Inc. (GJA) Case Management Department is responsible for providing ongoing case management, counseling, advocacy, and guidance to program participants. Staff work closely with participants to identify and address personal, educational, legal, employment, housing, transportation, and social service needs that may interfere with successful participation in GJA programs and the achievement of individual goals. Assist with recruiting candidates for the YouthBuild and all other programs to help ensure GJA meets its enrollment. Overall making sure GJA reaches its goals.
Specific Duties
● Recruitment
o Assist with recruitment to ensure that YouthBuild and all other programs meet its enrollment goals.
● YouthBuild Program/Other
o Ensure that candidates meet eligibility criteria of program and place documented proof in case files.
o Conduct scheduled and unscheduled home visits.
o Assess personal needs of participants and help find resources to meet their needs.
o Develop individual service plans initially and based on milestones to assess barriers and strengths and assist participants with developing realistic goals.
o Provide individual counseling at least twice a month or more often to each participant.
o Annotate counseling sessions in files and GPMS System immediately.
o Plan and implement mental toughness orientations.
o Visit work sites to ensure that participants are meeting construction related goals and objectives and record information in case files and GPMS systems.
o Conduct home visits to assess participants situation and curtail absenteeism, etc.
o Transport or arrange transportation of participants to a variety of activities such as GED testing, workshops, job fairs, etc.
o Provide weekly group counseling focusing on life skills and issues to resolve participants’ barriers.
o Record all activities such as group counseling in individual case files and GPMS system on the same day of activities.
o Advocate with human service, health, court, and criminal justice systems to resolve issues facing participants.
o Meet regularly with staff to develop and maintain a consistent approach to support and expand the personal growth and leadership skills of participants.
o Identify and expose participants to cultural, political, and social events or activities that may take place after work hours and organize youth participation.
o Take responsibility for leadership development activities as defined by the program manager.
o Teach certification courses such as customer service, employability, communication, and other courses as needed.
o Complete time sheets for each participant and submit as required.
o Maintain accurate records of start and end date of participants’ completion of program.
o Check weekly that GPMS database has accurate and up-to-date information of participants’ activities, milestones, placement, etc.
o Develop strategies to resolve attendance, behavioral problems, etc.
o Work closely with job development staff to transition participants for employment opportunities.
o Work closely with outreach staff in recruitment strategies and implement recruitment plan.
o Conduct monthly follow-up or more often if needed and record information in participants’ files and MIS system.
Qualifications
- Education and Experience
- Bachelor’s degree or master’s Degree in social work, Counseling, Psychology or a related field.
- At least three years’ full-time equivalent experience in social work or equivalent work, crisis intervention, and experience working with youth and adults.
- Knowledge
- Strong commitment to helping individuals to succeed on the work sites and make a difference in their community.
- Strong commitment to helping young people succeed in an innovative training program, to reorient their lives, nurture their leadership skills and enable them to make a difference in their community.
- Ability to establish rapport and relate sensitively to a multi-racial and multi-cultural group of young people and adults.
- Knowledge of human service, health, court, and criminal justice system programs, regulations and procedures, and alternative programs.
- Excellent public speaking, listening, and written communication skills.
- Ability to work in a team-oriented environment.
- Excellent interpersonal and problem-solving skills and ability to relate to a wide range of issues, people, and institutions.
- Understanding of the issues facing young people in the community where the program is located and individuals who have been impacted and underrepresented in the construction field.
- Sense of humor and nonjudgmental attitude.
- Willingness to teach young people and individuals about service systems and decision-making processes.
- Have a passion to help transform young people’s lives to master success.
- Willingness to learn from young people and others.
- Knowledge of American history and the history of the racial and ethnic groups participating in YouthBuild and individuals who have been under-represented in the construction field.
- Knowledge of workforce development, training and social service programs, resources, and providers.
- Skills
- Skill in communicating effectively using various means, including written and oral methods, including public speaking.
- Skill in utilizing a variety of computer software such as: Word, access, excel, power point, etc.
- Abilities
- Ability to work independently but able to take constructive criticism and supervision.
- Ability to transport materials and equipment used for presentations to various groups.
- Ability to transport oneself to, from, and around various locations within the City of Pittsburgh and Allegheny County. This is usually accomplished by driving or walking.
Pay: $54,000.00 - $59,000.00 per year
Benefits:
- Mileage reimbursement
- Paid time off
Work Location: In person
