OFFICE ASSISTANT
Generous Pay Plan + Great Benefits
Honda of Burlington, part of the Nelson Family Automotive Group, has an immediate opening for an experienced Office Assistant. We are seeking a top performer with a proven success record in a dealership setting and stable work history. We are looking for someone with a high level of integrity and strong customer service skills. A successful candidate must possess talent, drive, energy, character and a positive attitude.
As a family-owned and operated business, we believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.
We offer a very competitive compensation and benefits package including:
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Generous pay plan!
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Medical, Dental, Vision, and Life insurance and supplemental coverage
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401(k) Plan with matching contribution
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Paid vacation, sick leave, and holidays
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Career advancement opportunities
Responsibilities
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Answer customer inquiries or concerns in person, e-mail, fax or telephone in a professional, customer- focused manner.
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Maintain a professional, calm manner when negotiating with difficult or upset customers.
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Maintain a high level of confidentiality.
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Open and accurately record incoming titles and/or invoices, according to established procedures.
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Troubleshooting and problem resolution.
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Contribute to and encourage others to demonstrate a team focused, values based, service culture throughout the company.
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Contribute to effective operations by providing support where and when as needed on sale/customer promotion dates.
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Perform other duties as assigned or requested.
Qualifications
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Strong attention to detail.
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Excellent follow-through and communication skills.
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Prefer 1 or more years of experience in an auto dealership. We will train the right candidate.
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Automate experience a plus.
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Previous experience working in a busy office environment preferred.
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Must pass pre-employment testing to include background checks, MVR, and drug screen.
