Job Overview
We are seeking a dynamic and energetic Front of House Manager to lead our hospitality team and ensure an exceptional guest experience. In this role, you will oversee daily operations of the front-of-house team, manage customer service standards, and coordinate with kitchen staff to deliver seamless service in a fast-paced environment. Your leadership will foster a welcoming atmosphere, uphold food safety standards, and drive operational excellence. This paid position offers an exciting opportunity for someone passionate about hospitality management and dedicated to creating memorable dining experiences.
Duties
- Supervise and motivate front-of-house staff, including servers, hosts, bartenders, and trainees to deliver outstanding customer service
- Oversee shift management, ensuring smooth operations during busy hours and resolving any guest concerns promptly
- Manage reservations, seating arrangements, and waitlist to optimize table turnover and guest satisfaction
- Handle cash transactions accurately using POS systems such as Aloha POS or Micros POS, including cash handling and reconciliation
- Maintain inventory control for front-of-house supplies, ensuring stock levels are adequate and food safety standards are met
- Train staff on food handling procedures, customer service protocols, and food safety regulations
- Collaborate with kitchen management to coordinate food preparation, delivery times, and special requests for a fine dining or casual dining experience
Requirements
- Proven management experience in a quick service or fast food restaurant environment with supervising responsibilities
- Strong knowledge of POS systems including Aloha POS and Micros POS; experience with cash handling required
- Background in food preparation, cooking, or culinary experience preferred
- Excellent customer service skills with the ability to handle challenging situations professionally
- Experience in food industry management including inventory control, budgeting, and staff training & development
- Demonstrated leadership skills with the ability to motivate teams and foster a positive work environment
- Knowledge of food safety standards and proper food handling procedures
- Previous restaurant management or assistant manager experience is highly desirable
- Ability to work flexible hours including evenings, weekends, and holidays as needed
Join us as a Front of House Manager where your leadership will elevate our guest experiences! We are committed to supporting your growth through ongoing training & development opportunities while fostering a vibrant team-oriented culture. This is a paid role dedicated to those passionate about hospitality management who thrive in fast-paced environments.
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
