This is a job working for Big Tex Trailer World
SUMMARY
Assist in maintaining all aspects of the sales department of the Dealership including all parts and trailer sales.
ESSENTIAL DUTIES AND RESPONSIBILITIES
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Greet and assist customers at the parts counter with a friendly and knowledgeable demeanor.
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Utilize expertise to identify customer needs and recommend suitable parts.
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Process parts transaction accurately and efficiently (utilize cash register and My Trailer Force (MTF)).
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Answer inbound calls, makes outbound and follow up sales calls.
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Prepare sales paperwork and invoices.
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Receive and inspect incoming parts shipments.
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Maintain organized inventory and update stock levels.
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Place orders for parts to replenish stock, ensuring timely delivery.
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Keep current with industry trends and updates
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Monitor customer buying habits to adjust minimum and maximum stock levels.
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Conduct regular stock checks (cycle count) and collaborate with the team to prevent shortages.
- Address customer inquiries promptly and provide detailed information about parts.
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Offer exceptional customer service to enhance overall satisfaction.
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Assist customers in locating and ordering special or hard-to-find parts.
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Work closely with service department to identify and order parts required for service jobs.
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Coordinate efficiently to meet service job timelines.
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Assist in service scheduling.
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Assist in maintaining the general appearance and organization of the offices and facility.
QUALIFICATIONS
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High School Diploma or equivalent (GED)
- May substitute three (3) years of commissioned sales experience
- Valid Drivers License
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3-5 years commissioned sales experience preferred
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Must be able to work Monday – Saturday and overtime as needed
