Job Overview
Quality Inn & Suites is looking for a reliable and professional Front Desk Agent to join our team for the afternoon/evening shift, 2:00 PM–10:00 PM. This position is responsible for providing friendly and professional service to our guests while helping ensure the front desk and daily hotel operations run smoothly.
Duties
- Greet guests in a friendly and professional manner
- Check guests in and out of the hotel
- Answer phone calls and assist guests with questions or requests
- Make and manage reservations as needed
- Handle payments and basic front desk transactions
- Provide information about the hotel and surrounding area
- Communicate with housekeeping and other hotel staff regarding guest needs
- Keep the front desk area clean, organized, and welcoming
- Follow hotel policies and procedures
- Provide excellent customer service to all guests
- Complete other front desk duties as needed
Requirements
- Must be reliable and dependable
- Professional and friendly attitude
- Good communication and customer service skills
- Willingness to learn and work as part of a team
- Ability to arrive on time and work the scheduled 2:00 PM–10:00 PM shift
- Must be available to work weekends and holidays as needed
Full-time and/or part-time availability may be considered.
Pay: $13.00 - $14.00 per hour
Work Location: In person
