Overview
We are seeking a motivated, relationship driven Patient Care Coordinator to join our family owned, wellness focused dental practices serving the South Bay community. Our mission is to inspire smiles and improve lives through exceptional dental care that supports whole body health.
We are a fee for service practice and out of network with all insurance plans. This allows us to deliver high quality, comprehensive care without compromise. Our team submits insurance claims on behalf of patients, with reimbursement paid directly to them. Clear education, trust, and value based communication are essential to success in this role.
We take a root cause approach to dentistry and offer advanced services including implants, All on X, implant bridges, and comprehensive aesthetic dentistry. We are proud to be one of the leading veneer focused practices in the South Bay, known for beautiful restorations and long lasting results. Patient comfort is central to our care, and we specialize in supporting fearful and phobic patients through multiple sedation options and a calming, spa like environment.
Our Values (SHINE) Service with heart Honesty and transparency Integrity in all we do Nurturing growth in our patients and our team Excellence in care, communication, and outcomes
Role Summary The Patient Care Coordinator is a key member of the front office team responsible for creating a seamless patient experience while supporting the practice’s financial and operational goals. This role combines dental insurance billing, treatment planning, patient education, and front office coordination. The ideal candidate has strong experience in dental insurance and treatment planning and is confident managing the financial and patient-care aspects of the front office.
Personal Development Offered
- Hands on mentorship on leadership and business operations from our Administrative Lead, Operations Manager & Associate Partner
- Trainings & Conference
- Company culture founded in self & peer evaluation; receiving and providing feedback from and to the team
Qualifications
- Goal oriented
- Strive for excellence
- A knack for digital platforms (does your office call you “the IT person”?)
- Looking for mentorship & values feedback
- Wants more from the dental field
- Not afraid to make mistakes and take risks
- Excellent customer service and interpersonal computer skills
- Must be great with computers/ digital communications
- Must be familiar with billing dental insurance, verification of benefits, and sending appeals.
Why Join Us
Wellness driven, patient first practice . Advanced dentistry and high level aesthetic cases. Supportive leadership and ongoing training Clear expectations, tracking, and growth opportunities. Meaningful connection with patients and the South Bay community
If you are passionate about patient education, motivated by results, and excited to grow within a values driven dental practice, we would love to hear from you.
Job Type: Full-time
Pay: $28.00 - $33.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Experience:
- Customer service: 3 years (Preferred)
- dental terminology: 2 years (Required)
- dental billing: 2 years (Required)
Work Location: In person
