PlaySpace Manager — Little Diggers (Matthews)
Help us build something special from the ground up!
Little Diggers is a locally owned indoor play space for children ages 7 and under, opening soon in Windsor Square — and we cannot wait to be part of this community. We're built on a simple belief: children develop most deeply when they become hands-on creators. With over 1,200 sq. ft. of sandbox and 200+ toys, we bring that belief to life through open play sessions, birthday parties, private event rentals, and group field trips.
We're looking for our very first PlaySpace Manager — and this is so much more than a job. This is a ground-floor opportunity to help shape a brand-new business from day one. For the right person, this role can grow right alongside the company into a much larger leadership capacity. If you're energetic, love being around kids and families, and get genuinely excited about creating joyful experiences, we want to hear from you.
What you'll do
As our PlaySpace Manager, you'll be the heartbeat of the playspace — the friendly face families remember and the steady hand that keeps everything running smoothly. You'll:
- Oversee daily operations, including front desk management, play area supervision, and party room prep.
- Keep our space clean, organized, and safe so kids can dig, build, and explore with confidence.
- Run the point-of-sale system, financial transactions, and admissions.
- Implement and enforce safety guidelines, emergency procedures, and company policies.
- Help onboard, train, and lead a team you'll have a real hand in building.
- Coordinate shift scheduling and coverage with the team.
- Welcome customer questions, concerns, and feedback — and turn them into great experiences.
- Partner directly with ownership on marketing ideas and promotions.
- Help plan and pull off memorable parties, special events, and themed activities.
- Stay visible on the floor, connecting with kids, parents, and staff.
- Be the go-to point of contact for any escalated questions or issues.
- Keep clear records for daily operations, attendance, and incidents.
- Bring positive, enthusiastic energy every single day — it's contagious, and it's what makes Little Diggers feel like home.
What we're looking for
- High school diploma or equivalent required; college experience and/or experience working with children preferred.
- Previous experience in a customer-facing role, ideally with some supervisory responsibility.
- Excellent communication, interpersonal, and customer service skills.
- A natural multitasker who can prioritize and stay calm and warm under pressure.
- Basic computer skills and comfort with point-of-sale systems.
- A flexible schedule, including weekends.
- Most of all: genuine enthusiasm for kids, families, and being part of something new.
Physical requirements
- Ability to lift and carry moderate weight (supplies, equipment, etc.).
- Stamina to stand, walk, and move around for extended periods.
- Ability to bend, kneel, and crouch as needed.
The details
- Job type: Full-time
- Pay: $20/hour, plus bonuses tied to revenue
- Benefits: Flexible schedule
- Schedule: Day shifts and weekends as needed
- Work location: In person, Windsor Square (Matthews, NC)
If you're ready to roll up your sleeves and grow with us, we'd love to meet you. Come help us build something families will love for years to come!
Pay: $20.00 - $25.00 per hour
Benefits:
Work Location: In person
