Flying Horse Resort and Club, located in the heart of Colorado Springs, is a premier destination for luxury, comfort, and world-class hospitality. Our resort offers an exceptional experience with top-notch amenities including two championship golf courses, luxury hotel, state-of-the-art fitness club, rejuvenating spa, fine dining options, and more.
BENEFITS FOR FULL-TIME JOBS
Flying Horse Resort & Club offers a comprehensive benefits package, including medical, dental, and vision insurance; company-paid life insurance; and short-term and long-term disability coverage and paid time off. Additionally, we provide a 401(k)-retirement plan with an employer match. All benefits are subject to the terms of the applicable plan documents, including eligibility requirements and waiting periods, as required by law.
POSITION SUMMARY
The Banquet Houseman ensures all meeting rooms, ballrooms, and event venues are impeccably prepared according to event specifications, Club standards, and guest expectations. This includes staging, resets, breakdown, décor placement, furniture movement, linen setup, and coordination with banquet servers, culinary teams, and event managers.
POSITION DUTIES & RESPONSIBILITIES
Key Responsibilities
-
Prepare event spaces by arranging tables, chairs, staging, linens, and décor according to diagrams
-
Break down and reset rooms quickly and quietly between events.
-
Safely transport and store banquet furniture, linens, serviceware, and AV equipment.
-
Maintain pristine event spaces, including vacuuming, polishing, and ensuring all items meet luxury standards.
-
Work closely with banquet captains, servers, and event managers to support seamless event flow.
-
Provide discreet, polished assistance when interacting with guests.
-
Follow hotel safety protocols for lifting, equipment use, and emergency procedures.
Required Skills & Competencies
-
Ability to replicate layouts precisely and maintain luxury level presentation.
-
Comfortable lifting 50+ lbs, standing for long periods, and working in fast paced environments.
-
Works smoothly with banquet, culinary, and housekeeping teams.
-
Efficiently handles tight event turnaround times.
-
Maintains a polished appearance and calm demeanor.
Working Conditions
-
Fast paced luxury environment
-
Frequent lifting, bending, and movement
-
Variable schedule based on event calendar
-
High guest service expectations consistent with 5 star standards
Success Indicators
-
Rooms consistently match layout diagrams with zero deviations
-
Quick, quiet turnovers between events
-
Positive feedback from banquet captains and event managers
-
Zero safety incidents
-
High standard of room cleanliness and presentation
Qualifications
-
Previous experience in hospitality or banquet operations preferred
-
Ability to read and execute event floor plans
-
Strong attention to detail and commitment to luxury standards
-
Flexible schedule — nights, weekends, and holidays required
-
Professional appearance and demeanor consistent with 5 star service
-
Basic knowledge of AV setup is a plus
Physical Requirements
-
Ability to stand and walk for extended periods of time.
-
Ability to lift, push, pull, and carry up to 50 pounds as needed.
-
Ability to bend, reach, stoop, kneel, and perform repetitive motions.
-
Ability to move banquet tables, chairs, staging, service equipment, trays, and event supplies as needed.
-
Ability to work in both indoor and outdoor event environments.
-
Ability to work in a fast paced environment with frequent movement and changing priorities.
