Job Title: Sales Support Specialist
Location: Cary, NC
Employment Type: Temporary (12-Month Assignment)
Industry: Manufacturing / Healthcare Technology
Compensation: $30.35-$32.71/hour
Schedule: Monday-Friday | 1st Shift | 40 Hours/Week (9:00 AM Start)
Interested? Apply today with your updated resume!
Acara Solutions is seeking a detail-oriented and customer-focused Sales Support Specialist to join our client's team in Cary, NC. This opportunity is ideal for professionals with experience in sales support, order management, customer service, or business operations who thrive in a fast-paced environment and enjoy collaborating across multiple teams.
In this role, you will support customer order processing and sales operations by ensuring accuracy, resolving issues, and partnering with internal stakeholders to deliver a high-quality customer experience.
As a Sales Support Specialist, you will play a key role in supporting the sales process from order entry through execution. You will work closely with customers, vendors, product teams, and internal departments to ensure seamless order management and operational excellence.
- Collaborative and supportive team environment
- Opportunity to gain experience with a global industry leader
- Exposure to cross-functional teams and business operations
- Dynamic role with opportunities to contribute ideas and process improvements
- Fast-paced environment where your work directly impacts customer satisfaction and business success
- Prepare, review, process, and manage customer orders and revisions
- Verify order accuracy, completeness, and customer requirements
- Coordinate with customers and internal stakeholders to resolve order-related issues
- Create and initiate sales orders and purchase orders as needed
- Partner with factory, product, and marketing teams to resolve configurations and technical updates
- Support pricing activities and assist with discount applications when appropriate
- Investigate and resolve transaction quality concerns
- Coordinate customer-facing initiatives, including product demonstrations, presentations, training sessions, and factory tours
- Support trade shows and field sales initiatives
- Contribute to process improvements and support project deliverables independently
Acara Solutions is a premier recruiting and workforce solutions provider helping companies compete for talent across industries worldwide. We partner with organizations and candidates to deliver customized staffing solutions including contingent staffing, direct placement, executive search, and workforce management services.