EUROPEAN WAX CENTER
Center ManagerLead. Develop. Grow.911 Crossings Rd, Sandusky, OH 44870 · In-Person · Full-Time · $53,000–$70,000/yr
BASE PAY$22/hrBased on experience
BONUS POTENTIAL+$18K/yrMonthly performance bonuses
TOTAL EARNINGS$53K–$70KFor leaders who hit goals consistently
THE OPPORTUNITY You won't be managing a schedule. You'll be running a business. As a Center Manager at European Wax Center, you own the full picture - team performance, guest experience, sales results, and culture. You're not executing someone else's playbook; you're building a center people are proud to work in and guests love coming back to. We're Ballast Wax, a fast-growing multi-unit EWC franchisee. We believe great leadership is the difference between a center that survives and one that thrives. We invest in our managers, give you real autonomy, and back it up with structure, training, and a team that wants to see you win.
WHAT YOU'LL OWN SalesBusiness Results-
Own revenue, package, and product goals - and know your numbers
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Coach your team on guest education and confident selling
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Analyze trends and build action plans to move the needle
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Drive traffic through local marketing and brand campaigns
Guest Experience-
Set the standard for every guest interaction - from first hello to farewell
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Resolve escalated concerns with professionalism and care
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Champion an environment guests want to return to - and tell their friends about
Team Development-
Recruit, onboard, and retain top-performing team members
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Coach consistently - performance reviews, 1-on-1s, real feedback
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Build internal succession so your team has somewhere to grow
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Create a culture people choose to stay in
Center Operations-
Manage scheduling, inventory, payroll, and cash handling
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Track KPIs - productivity, retention, labor - and act on what you find
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Uphold cleanliness, sanitation, and brand standards without exception
WHO YOU ARE We're not looking for a placeholder. We're looking for a builder.-
You own a number. You've been accountable for real sales metrics - revenue, conversion, retention - and you can tell us exactly what they were and whether you hit them.
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You develop people, not just manage them. You can name someone on a previous team you coached into a higher role. You give direct feedback and follow through.
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You recruit proactively. You don't wait for a job board to fill your pipeline. You know what "good" looks like and you go find it.
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You recover gracefully. When a guest has a problem, you don't pass it off - you own the fix, and you use it to make things better for the next person.
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You've managed a real team. 2+ years leading direct reports in retail, spa, beauty, hospitality, or a similar guest-facing environment. More experience = more earning potential.
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You're available when guests are. Flexible schedule including evenings and weekends (one weekend shift, not both). Reliable transportation required.
WHAT WE OFFER
CompensationBonuses
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$22/hr base depending on experience
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Monthly performance bonuses: $500, $1,000, or $1,500
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Goals are realistic - our managers hit them
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Total potential: $53,000–$70,000 annually
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Commission on personal sales - rewarded for leading from the front
GrowthCareer Path-
30-60-90 day structured onboarding
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Mentorship from district leadership
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Clear path: Senior Center Manager District Manager
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Ongoing training and professional development
Work-Life Balance-
2 weeks PTO after first 90 days
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Consistent, predictable shift structure
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One weekend shift required (not both)
OUR HIRING PROCESS Three steps. No runaround.-
Step 1 - Video Interview: A real conversation about your experience, style, and goals.
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Step 2 - Experience the Center: Visit us as a guest. See what we're about from the inside.
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Step 3 - Mutual Fit Decision: If it clicks for both sides, let's grow together.
Learn more: www.waxcenter.com/careers
