Business Assistant (Front Desk Coordinator) Apollo Beach Dental Excellence | Apollo Beach, FL | Pay: $22–$25/hour DOE | Performance Bonuses | $5,000 Referral Bonus | Full-Time | In-Office Only
Apollo Beach Dental Excellence is a top-rated, 4-doctor private practice in Apollo Beach, FL. We're hiring an experienced Dental Front Desk Coordinator who knows dental insurance inside and out and takes pride in delivering an exceptional patient experience from the very first interaction.
This role requires a minimum of 2 years of dental office front desk experience. If you do not have dental front desk experience, please do not apply.
The front desk at a great dental practice isn't just an admin job — it's where the patient experience begins.
Apollo Beach Dental Excellence is a top-rated, modern 4-doctor private practice with a bold mission: Change the Perception of Dentistry. We do that through clinical excellence, a genuinely caring team, and a front desk operation that runs with precision and warmth. We're looking for a Business Assistant who understands that every phone call, every greeting, and every insurance conversation is an opportunity to make a patient's day better.
If you have real dental front desk experience and you're ready to bring your best to a high-performing team — this is your role.
Why Apollo Beach Dental Excellence
We invest in people who show up with intention:
- Competitive salary based on experience + performance bonuses
- Comprehensive health insurance
- PTO, paid holidays, and 401(k) with employer match
- Complimentary dental benefits for you and your family
- $5,000 employee referral bonus
- Genuine opportunities for growth and career advancement
- A supportive, professional team culture built around excellence
What You'll Do
This is a front-line, high-impact role in a busy 4-doctor practice. You'll be expected to show up sharp, stay organized, and bring positive energy to every patient interaction:
- Serve as the first point of contact — greet patients and callers with professionalism and warmth
- Answer phones, schedule appointments, and manage a multi-provider calendar with precision
- Verify dental insurance benefits and enter information into patient accounts with zero errors
- Submit electronic dental claims and respond to explanations of benefits (EOBs)
- Collect and balance financial transactions; present treatment plans to patients as needed
- Draft and transmit correspondence to patients and insurance providers
- Maintain accurate, organized electronic patient records
- Uphold HIPAA confidentiality and OSHA standards at all times
- Support seamless daily operations across the full practice team
Who We're Looking For
Required — Please do not apply if you do not meet all of the following:
- Minimum 2 years of experience in a dental front desk role — dental experience is strongly preferred and will be prioritized
- Solid, working knowledge of dental insurance verification and electronic claims submission
- Excellent verbal and written communication skills with a professional, patient-first attitude
- Typing speed of at least 60 WPM with high accuracy
- High school diploma or equivalent
- Proven ability to multitask, stay organized, and perform calmly and professionally in a high-volume environment
Preferred — Candidates with these qualifications will stand out:
- Experience with Open Dental practice management software
- 2+ years of dental front desk experience
Schedule & Work Environment
- Full-time | In-office only — this is not a remote or hybrid position
- Rotating 8-hour shifts: Monday–Thursday, 7:00 AM – 7:00 PM
- Rotating Fridays, 8:00 AM – 2:00 PM
- Location: 433 Apollo Beach Blvd., Apollo Beach, FL 33572
- Work environment: primarily seated with some standing and light walking; moderate noise levels typical of an active dental practice
- Occasional lifting up to 35 lbs for supply and equipment deliveries
This Role Is for You If...
You take pride in your work. You know dental insurance inside and out. You stay cool when the schedule gets hectic, and you genuinely enjoy being the person who sets the tone for a patient's entire appointment. You want to be part of something great — not just fill a seat.
Sound like you? We'd love to meet you.
Visit us at dentalexcellencefl.com/apollo-beach to learn more about our practice, then submit your resume and a short note telling us about your dental front desk experience and what draws you to this opportunity.
Only candidates with verifiable dental or medical front desk experience will be considered. No walk-ins, please — apply via submission only.
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
Application Question(s):
- How many years of dental or medical front desk experience do you have?
- Do you have experience verifying dental insurance and submitting electronic claims?
- Briefly describe your dental front desk experience, including which software systems you have used.
- Are you comfortable presenting treatment plans and discussing financial arrangements with patients?
Work Location: In person
