Assistant Manager is assigned to two or more primary Post Sports Bar & Grill locations.
Assistant Managerreports to the General Manager of primary stores worked, as well as the Chief Operations Officer of The PostFranchise, LLC
Position Type: Hourly (30-40 hours/week). Overtime non-exempt.
Responsibilities
- Store Management: Responsible for properly opening and closing the store, as well as assisting with
general shift duties such as bussing tables, running food, and greeting customers.
- Staff Management: Proactive management of entire staff including developmental and disciplinary
meetings, conversations, and coaching.
- Opening and Closing duties: Safe counts, opening and closing paper work, locking up restaurant
and setting alarm along with the rest of the opening and closing checklists
- Hosting Duties: Proactively engage guests and ensure all guests leave with a smile on their faces.
- Greeting Guests: Greet guests as they enter the store.
- Guest Issues: Responsible for preventing or defusing guest issues and complaints.
- Guest Satisfaction: The guests always come first. Do what is necessary to ensure they leave with a
smile on their face.
- Office work: Required to complete manager log and other administrative tasks.
- Side work: Maintaining restaurant cleanliness per Post standards.
- Communication: Timely response to any and all inquiries from a superior or fellow manager along
with essential communication with fellow team members and subordinates.
- Teamwork: Work within a team-oriented framework by proactively assisting other team members
day in and day out. The sum of the whole is greater than its parts.
Required Knowledge, Skills, and Experience
- Strong social skills and ability to coach fellow team members
- Ability to positively accept instruction and direction and work within a chain of command in order to
achieve and exceed Post goals.
- Attention to detail
- Ability to adhere to systems
- Personable, friendly, and not afraid to smile
- Strong work ethic, responsible, punctual, and professional
