Ready to Trade the Job-Hopping Grind for Somewhere You Actually Want to Stay?
M & L Worldwide Logistics is hiring an LTL Operations/Customer Service Specialist for our Rome, NY team — and we're looking for someone who's ready to put down roots, not just fill a seat.
This isn't a “clock in, zone out” job. You'll be the person clients count on to solve problems, the teammate your coworkers can lean on, and a real part of how our freight moves on time, every day. If you like knowing your work actually matters — and you show up ready to make it happen — keep reading.
Transportation experience is a nice-to-have. What we really need is someone who's sharp, dependable, and genuinely good with people.
You'll Fit Right In If You're:
- All-In, Every Day: Our team depends on each other for real-time coverage — we're looking for someone who takes that seriously and shows up consistently, because that's what being part of a team actually means.
- A Multi-Tasking Pro: You can run our operating system, juggle multiple websites, field calls, and talk with teammates — sometimes all at once — without breaking a sweat.
- An Email Ninja: You prioritize fast, respond faster, and keep your inbox from turning into a monster. 50+ emails a day? No problem.
- A Rule-Savvy Problem Solver: You think on your feet but know how to work within guidelines and industry regulations — and you execute both well.
- Tech-Comfortable: You move easily between Adobe, Microsoft Office, and whatever websites the job throws at you.
What You'll Get:
- Competitive pay
- Benefits and paid time off
- A team that actually has your back
- A real path to full-time hire — you'll start through our staffing partner for a minimum of 60 days, with the opportunity to convert to a permanent role
If you're dependable, driven, and ready to be part of a team that notices when you show up (and misses you when you don't) — we want to hear from you.
Job Type: Full-time
Pay: $18.00 - $19.30 per hour
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you consistently arrive on time, maintain reliable attendance, and put in the effort to support your team each day?
Education:
- High school or equivalent (Required)
Experience:
- Logistics: 1 year (Preferred)
Work Location: In person
