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Parts Counterperson - Gary Crossley Ford

Gary Crossley Ford LLC -
Kansas City, MO

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Job Details

Qualifications

Customer communication
Sales support
Customer order taking
Parts administration experience within automotive industry
Parts administration experience within retail industry
Client invoicing
Phone customer support
Internal employee customer service
Retail store experience
Automotive parts sales
Retail sales

Full Job Description

Gary Crossley Ford is growing — and we are looking to add a Ford-experienced Parts Counterperson to our team.

Requirements

2+ years working on the parts counter at a Ford dealership
Ford Parts Counterperson Certified
Strong Ford parts catalog knowledge (Motorcraft / Omnicraft / PTS)
Proven accuracy in pulling, invoicing, binning, special order handling
Professional, customer-facing parts counter skills — phone / wholesale / internal RO support

Preferred

CDK experience
Wholesale / front-counter retail experience
Warranty return familiarity

What we offer

Union shop
Top pay
Stable, high-volume Ford parts department (wholesale + service)
Full benefits package
Team environment

Responsibilities

Support technicians on internal ROs
Front counter retail & wholesale order handling
VIN-based parts lookup (Ford catalog systems)
Maintain accurate inventory & bin integrity
Process returns, cores, warranty parts properly
Communicate professionally with service advisors & customers

If you are a Ford-certified parts counter professional and want to be paid what you’re worth — we want to meet you.

Apply Now