Front Desk Coordinator – Wellness & Aesthetic Clinic
Fayetteville, NC | Full-Time
Starting at $20/hour (based on experience) + Performance Bonus Opportunities
We are seeking a professional, energetic, and patient-focused Front Desk Coordinator to join our growing Wellness & Aesthetic Clinic in Fayetteville, NC.
This is an exciting opportunity for someone who thrives in a fast-paced, patient-centered environment , enjoys building relationships, and has a passion for aesthetics, wellness, and exceptional customer service . Experience in a med spa, plastic surgery, dermatology, wellness, or aesthetic practice is highly preferred.
As the Front Desk Coordinator, you will be the first point of contact for our patients and play a key role in creating a welcoming, seamless, and elevated patient experience. This role requires strong organizational skills, professionalism, and the ability to multitask while supporting both patient care and clinic operations.
- Job Type: Full-Time
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Location: Fayetteville, NC
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Pay: Starting at $20/hour (based on experience)
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Additional Compensation: Performance bonus opportunities available
- Greet and check in patients with professionalism, warmth, and exceptional customer service
- Answer incoming calls, schedule appointments, and manage provider calendars efficiently
- Support patient flow, appointment confirmations, and follow-up communication
- Educate patients on clinic services, memberships, packages, and promotions
- Assist with lead conversion and patient retention initiatives
- Process payments and assist with daily administrative/front office duties
- Maintain cleanliness, organization, and professionalism of the front office
- Collaborate with providers and leadership to ensure an outstanding patient experience
- Previous experience in a front desk, receptionist, or patient coordinator role required
- Experience in a med spa, aesthetics, wellness, dermatology, plastic surgery, or medical office setting preferred
- Strong communication and customer service skills
- Comfortable discussing services, memberships, and treatment options with patients
- Highly organized, detail-oriented, and dependable
- Positive attitude with the ability to multitask in a fast-paced environment
- Experience with EMR, scheduling software, or CRM systems is a plus
We’re looking for someone who is polished, proactive, team-oriented, and passionate about helping patients feel confident and cared for . The ideal candidate enjoys creating a welcoming environment, building patient relationships, and contributing to the growth and success of the practice.
- Competitive hourly pay
- Performance bonus opportunities
- Positive and supportive team environment
- Opportunity to grow in the wellness and aesthetics industry
- Be part of a practice dedicated to helping patients look and feel their best
To apply, please submit your resume along with a brief introduction sharing your experience and why you would be a great fit for our team.
