The Residential Support Staff reports directly to the Residential Supervisor, then to the Program Manager and the Director of Programs and Services. This person provides direct supervision, training and care for individuals served by CHAI programs in the residential support group home.
The Residential Support Staff’s job performance will be rated on the following outcomes and performance measures:
Performance Measures as they relate to the Individual’s needs are:
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Assists with transportation or training to obtain transportation.
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Responds to individual’s, family or guardian’s concerns in a timely manner and reports concerns to appropriate members of management as well. Documents necessary communication in a proper manner.
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Participates in necessary staff / house meetings and keeps apprised of resident updated information and needs.
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Participates in the development of daily routines with resident input and communicates changes to schedule as necessary to assure continuity.
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Understands and respects resident’s privacy with respect to personal information, records, and confidences. Understands where and with whom to share that information.
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Understands and assures that equipment and household is maintained in good repair and the process for reporting repairs and replacement of household items.
- Assures that all residents have full opportunity to participate in the life of their community and culture.
- Enables the residents to demonstrate the right to competence in their environments by being representative of a norm. That they have enough money, are on time, are dressed properly, etc.
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Assures that people are respected and that they are free from abuses of any kind. Staff will follow proper procedures when any abuses are noted or suspected.
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Notifies Program Manager/Director of any medical need. Acts in an emergency to call 911.
In addition to the above, the Residential Support Staff is expected to:
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Participating in CHAI events.
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Become familiar with the required standards of the programs including but not limited to: HHSC Waiver, DMS, Life Safety, Assisted Living, or Jewish Custom as it relates to the people served.
- Conduct any/all safety drills as required and document the results as per standards.
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Demonstrate competence in driving the agency vehicle and show insurability. Provide a valid Texas Driver’s License. Where applicable, maintain current insurance on own vehicle.
- Must demonstrate competence in all areas of required training for position such as, Self-Administration of Medication, documentation, behavioral principles, and those required by licensure of home.
- Must pass a drug test and be free of infectious and communicable disease. Must be able to bend, lift, stoop and assist all residents in their care and daily living activities as a requirement of the job.
- Must meet and maintain a criminal history void of offenses listed on the DADS list of non-allowable offenses, offenses that represent a pattern of negligent fiduciary responsibility, or any behavior represented on the Employee Misconduct Registry
Qualifications:
Employees must have and present a high school diploma or equivalency.
They must have at least 1 year of work experience with the IDD community plus references to substantiate this time.
They must be 18 years old, meet and maintain the criteria (6-9) listed above.
