Columbus Facial Plastics in Columbus, Ohio believes that healthy, youthful, skin renewal begins with science. We bring our medical expertise and science background to everything we do to ensure that patients receive the most effective treatment and results. We are looking for a Part-Time Patient Care Coordinator to join our growing practice.
About the Role
This position plays a key role in creating an exceptional patient experience while supporting front office operations, surgery scheduling, and administrative functions.
The ideal candidate is friendly, organized, detail-oriented, adaptable, and comfortable working in a fast-paced setting while maintaining a high level of professionalism and takes pride in delivering outstanding patient service.
Key Responsibilities
Front Desk & Patient Support
- Answer incoming phone calls
- Schedule appointments and procedures
- Check patients in and out
- Collect patient payments
- Respond to new patient inquiries and leads
- Monitor patient flow throughout the day
Surgery & Insurance Coordination
- Verify insurance benefits
- Obtain prior authorizations
- Prepare and communicate procedure cost estimates
- Coordinate surgery scheduling
- Assist with general medical scheduling
Administrative Support
- Scan and file documents
- Process records requests
- Handle faxing and general office correspondence
- Maintain organized workspaces and common areas
Patient Experience & Marketing Support
- Request patient reviews and testimonials
- Send appointment reminders and follow-up communications
- Assist with promotions, specials, and marketing initiatives
- Support efforts to enhance the overall patient experience
Qualifications
- Previous medical office, healthcare, customer service, or administrative experience preferred
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Comfortable using computers, scheduling systems, and office software
- Professional appearance and demeanor
- Positive attitude and team-oriented mindset
What We Offer
- Flexible part-time schedule (20-30 hours per week)
- Collaborative and supportive team environment
- Opportunity to work in a growing medical aesthetic practice
- Ongoing learning and professional development
- Competitive compensation based on experience
How to Apply
Submit your resume through Indeed. Qualified candidates will be contacted to discuss next steps.
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
If you are a detail-oriented individual with a passion for providing exceptional patient care, we would love to hear from you. Apply now to join our dynamic team of medical professionals.
KEY WORDS: Med Spa, Dermatology, Facial Plastics, Plastic Surgery Office, EMR, Medical Office, Dental Office, Hospitality backgrounds.
Pay: $22.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Experience:
- medical office: 1 year (Required)
Ability to Commute:
- Columbus, OH 43235 (Required)
Work Location: In person
