Job Description
Domino's Pizza in East Alton, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team. In this dynamic role, you'll be the face of our organization, ensuring our customers receive exceptional service and delicious pizzas.
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Answer incoming phone calls and take customer orders accurately and efficiently
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Prepare and make pizzas according to company standards and customer specifications
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Process cash and credit card transactions with precision
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Provide outstanding customer service, addressing inquiries and resolving issues promptly
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Maintain a clean and organized work environment, adhering to food safety standards
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Collaborate with team members to ensure smooth operations during busy periods
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Assist with various cleaning tasks to uphold store cleanliness
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Handle multiple tasks simultaneously during peak hours
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Lift and move items weighing up to 25 lbs as needed
Qualifications
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Excellent customer service skills with a friendly and professional demeanor
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Strong communication abilities, particularly in handling phone orders
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Basic math skills for accurate cash handling and transaction processing
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Ability to follow directions and adhere to company procedures
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Physical stamina to stand for extended periods and lift up to 25 lbs
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Flexibility to work weekends, holidays, and various shifts as needed
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Multitasking capabilities to manage multiple orders and tasks efficiently
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Team player attitude with a willingness to support colleagues
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Basic computer skills for operating order-taking systems
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Food handling experience or knowledge is a plus, but not required
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High school diploma or equivalent preferred
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Must be at least {AGE} years old
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Ability to pass a pre-employment drug test and criminal background check
Additional Information
All your information will be kept confidential according to EEO guidelines.
