I Supply Company is hiring a CSR to deliver quality customer service to our food systems clients. This candidate will be a self-starter and have a philosophy of delivering quality customer service to our clients.
Systems Division
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Obtain orders from Systems accounts (phone calls, faxes and on-line ordering).
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Key orders received by telephone or fax. Proof on-line orders
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Respond to routine customer inquiries and issues.
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Utilize IBM ISeries Database and Microsoft Office Products
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Perform clerical duties such as filing, copying, mailing, etc.
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Set up and maintain SDS files.
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Perform other duties as assigned
Experience and Qualifications:
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High School Diploma or GED required.
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Telephone sales or customer service experience preferred.
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Excellent customer relations and communications skills required.
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Must have the ability to develop extensive product knowledge.
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Computer experience required. Excel experience strongly preferred.
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Experience with a moderate level of data entry.
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Must be able to follow instructions.
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Must be willing to ask for assistance when appropriate.
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Strong verbal and listening skills required.
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Strong organization skills required.
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Ability to work closely with others is required.
Physical Requirements:
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Must be able to move about the office as needed.
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Some bending and reaching to process documents required.
I Supply Company is an EEO Employer M/V/F/D