About Our Practice:
We are a boutique podiatry practice focused on delivering high-quality, personalized foot, ankle and wound care in a warm, welcoming environment. Our approach blends clinical excellence with genuine compassion, creating an elevated experience for both patients and staff.
Position Summary:
We are seeking an experienced Medical Office Manager to oversee daily operations and lead our team. We place a high value on clear, polished communication. This role requires excellent written and verbal communication skills, with consistent use of proper grammar, professionalism, and clarity in both patient interactions and written correspondence. This role is ideal for someone who is highly organized, proactive, and personable—someone who can balance efficiency with a caring, patient-first mindset.
Key Responsibilities:
- Manage day-to-day operations of the medical office
- Coordinate scheduling and maintain smooth patient flow
- Deliver and uphold a high-quality patient experience
- Handle patient concerns with professionalism and empathy
- Oversee administrative workflows and office systems
- Assist with medical billing, insurance verification, and coding (preferred)
- Ensure HIPAA compliance and adherence to office policies
- Manage supplies, vendors, and general office needs
- Exceptional written and verbal communication skills, including proper grammar and professional speech, are essential and non-negotiable for this role.
Qualifications:
- Minimum 3 years of experience in a medical office management setting
- Strong leadership, organizational, and multitasking skills
- Experience with EMR/EHR systems
- Excellent communication and interpersonal abilities
- Proactive, dependable, and detail-oriented
- Medical billing and coding experience preferred (not required)
- Preferred Traits (What Makes You a Great Fit):
- Kind, caring, and patient-focused
- Energetic, positive, and “spunky” personality
- Naturally organized and detail-driven
- Anticipates needs and takes initiative
- Thrives in a fast-paced, team-oriented environment
Pay: From $45,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Application Question(s):
- 1. How many years of experience do you have managing a medical office?
2. Are you comfortable managing daily operations, including scheduling, patient flow, and staff coordination?
3. Do you have experience with EMR/EHR systems?
4. Do you have experience with medical billing and/or coding?
5. How would you describe your experience with insurance verification and claims?
6. In a few sentences, describe your management style and how you support your team.
7. How do you handle a situation where a patient is upset or frustrated?
8. This practice values a warm, boutique, patient-centered experience. What does that mean to you, and how would you contribute to it?
9. What systems or tools do you use to stay organized in a fast-paced environment?
Work Location: In person
