About Us
Maple Dental is a patient-focused practice dedicated to creating healthy, confident smiles in a welcoming and family-friendly environment. Our team prides itself on providing compassionate care, building long-term relationships with our patients, and maintaining the highest standards of professionalism. At Nova Dental, we believe in supporting not just our patients, but also our team — offering opportunities to grow, learn, and thrive in their careers.
Position Summary
We are seeking an experienced and highly organized Dental Office Manager to lead the daily operations of our practice. The ideal candidate will have prior dental office management experience, strong leadership abilities, and a passion for delivering exceptional patient care. This role is critical to ensuring smooth office workflow, maximizing team productivity, and maintaining an outstanding patient experience.
Key Responsibilities
- Oversee and manage the day-to-day operations of the dental office
- Ensure efficient patient scheduling, confirmations, check-ins, and follow-ups
- Supervise, train, mentor, and evaluate front-office and support staff
- Manage office performance, productivity, and workflow efficiency
- Handle billing, insurance verification, claims processing, collections, and payment arrangements
- Maintain accurate patient records and ensure HIPAA and regulatory compliance
- Monitor accounts receivable and assist in achieving financial goals
- Coordinate communication between patients, providers, and team members
- Resolve patient concerns and complaints professionally and promptly
- Manage office inventory, vendor relationships, and ordering of dental/office supplies
- Support hiring, onboarding, scheduling, and staff development
- Track office KPIs, production goals, and patient retention metrics
- Assist with marketing initiatives, online reputation management, and patient engagement programs
- Ensure a positive, professional, and welcoming environment for patients and staff
- Collaborate closely with the dentist to improve office systems, patient satisfaction, and operational efficiency
Requirements
- Prior dental office management experience is REQUIRED
- Minimum 2+ years of experience in a dental office setting preferred
- Strong knowledge of dental office workflows, insurance, and billing procedures
- Experience with dental software such as Eaglesoft, Dentrix, Open Dental, or similar
- Excellent leadership, communication, problem-solving, and multitasking skills
- Strong organizational and customer service abilities
- Ability to work in a fast-paced environment while maintaining professionalism
- Experience managing staff schedules, collections, and patient relations
- Immediate joiners preferred
Why Join Us?
- Competitive hourly pay ($18–$20/hr)
- Supportive and growth-oriented work environment
- Opportunity to make a direct impact on patient care and office success
- Collaborative and friendly team culture
- Career growth and leadership opportunities
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Paid time off
- Employee discounts
- Professional development assistance
Job Details
- Job Type: Full-time
- Schedule: Monday to Friday
- Work Location: In person
How to Apply
If you are an experienced Dental Office Manager ready to join a dedicated and patient-centered team immediately, we’d love to hear from you! Please submit your resume through Indeed.
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- 403(b)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Paid time off
Work Location: In person
