À TELUS Santé, nous donnons à chacun les moyens de vivre plus sainement. Guidés par notre vision, nous exploitons la puissance de notre technologie de pointe et misons sur l’unicité des personnes pour créer le futur de la santé. En tant que chef de file mondial des services de santé et de bien-être – englobant la santé physique, mentale et financière – TELUS Santé améliore les résultats en matière de santé pour les consommateurs, les patients, les professionnels de la santé, les employeurs et les employés.
Head of Sales, US Employer Solutions (EAP & Wellbeing)
Remote – United States
The Opportunity
At TELUS Health, we’re transforming how employers support the wellbeing of their people—bringing together mental, physical, and financial health solutions under one purpose-driven platform.
As Sales Leader, US Employer Solutions (EAP & Wellbeing), you will lead a high-performing Business Development team focused on retention-led growth, expansion, and targeted new customer acquisition across the US employer market. This role is ideal for an experienced sales people leader who brings structure, coaching excellence, and operational rigor—while keeping the customer experience at the center of every motion.
You’ll play a critical role in scaling predictable growth, strengthening partnerships, and building a culture of accountability and continuous improvement.
Go-to-Market Execution & Growth
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Lead execution of the US employer sales strategy across defined segments, balancing new logo acquisition with cross-sell and upsell expansion within existing customers.
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Drive consistent pipeline generation, disciplined qualification, and deal governance to improve conversion rates, deal velocity, and forecast accuracy.
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Partner closely with Marketing and Enablement to activate targeted campaigns, refine messaging, and increase sales productivity.
Customer Experience, Retention & Expansion
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Operate a true one-team model with Customer Success—ensuring seamless handoffs, joint account planning, renewal readiness, and coordinated expansion efforts.
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Reinforce customer-first selling behaviors that build trust, strengthen long-term relationships, and proactively reduce churn risk.
Partner & Reseller Alignment
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Support and reinforce partner- and broker-influenced sales motions through clear pursuit rules, strong collaboration, and reduced channel conflict.
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Help protect and grow reseller relationships while ensuring a consistent and high-quality experience for shared customers.
People Leadership & Talent Development
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Coach and develop a team of Business Development professionals through structured 1:1s, deal coaching, skill development, and performance management.
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Build a culture of accountability, inclusion, and continuous improvement—setting clear expectations and recognizing results.
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Hire, onboard, and ramp talent as needed, leveraging TELUS tools, sales methodology, and enablement programs.
Operational Excellence
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Own the weekly operating cadence including pipeline reviews, forecast calls, and QBRs—ensuring strong CRM hygiene and visibility to key performance drivers.
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Deliver timely, accurate reporting and insights to inform planning, prioritization, and corrective action.
What You Bring
Leadership & Management
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5+ years leading high-performing B2B sales or business development teams, with demonstrated strength in coaching, performance management, and talent development.
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Proven ability to lead through change, establish operating rhythm, and deliver predictable results.
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Strong cross-functional leadership skills; you align stakeholders and drive execution through influence.
Sales Expertise
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10+ years of B2B sales experience with a track record of consistent quota attainment and disciplined forecasting.
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Executive presence and experience engaging C-suite stakeholders—both externally with customers and internally with senior leaders.
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Strong command of modern sales processes and CRM rigor; familiarity with MEDDICC or similar qualification frameworks is a plus.
Market & Solution Experience
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Experience selling into the US employer market, ideally across EAP, wellbeing, healthcare, behavioral health, benefits, or adjacent HR solutions.
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Familiarity with partner-led or broker-influenced selling motions strongly preferred.
Working Style
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Analytical and data-driven, with the ability to translate insights into clear actions for your team.
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Clear, direct communicator who builds trust, motivates teams, and drives alignment across functions.
Nice to Have
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Experience leading teams through go-to-market evolution (segmentation changes, channel strategy shifts, or role redesign).
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Experience selling multi-solution portfolios and increasing product adoption within an existing customer base.
Why TELUS Health
At TELUS Health, our purpose is to help employers build healthier, more resilient workplaces—and to make meaningful health support accessible to people everywhere. As part of TELUS, a global technology and health leader, you’ll join a values-driven organization that puts people, customers, and communities first.
As a US-based sales leader, you can expect:
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Meaningful, mission-driven work helping employers support total wellbeing
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Remote-first flexibility, built on trust, autonomy, and outcomes
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Competitive US benefits, including medical, dental, vision, 401(k) with company match, paid time off, and disability coverage
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Wellbeing embedded in the culture, with access to TELUS Health’s own EAP and wellbeing solutions
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Career growth and leadership development within a global, growing organization
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A collaborative, inclusive environment where your ideas are valued and your impact is visible
At TELUS Health, you won’t just lead sales—you’ll help shape the future of workplace wellbeing.
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À propos de nous
Nous sommes une équipe axée sur les personnes, les clients et les objectifs, qui collabore, innove et crée des retombées positives au quotidien. Nous améliorons des vies grâce à nos solutions technologiques. Nous favorisons une culture d’innovation qui permet aux membres de l’équipe de résoudre des problèmes complexes et de produire des résultats exceptionnels sur le plan humain dans un monde numérique.
À TELUS, nous sommes fiers de notre culture qui encourage la diversité. Nous croyons foncièrement à l’importance d’adopter des pratiques équitables en matière d’emploi. Ainsi, le dossier de tous les candidats qualifiés est étudié. Pendant tout le processus de recrutement, nous tenons compte des besoins particuliers des candidats handicapés, au besoin.
Avertissement : Conformément à la Politique de sécurité des centres de données de TELUS Santé, tout membre de l’équipe susceptible de travailler dans un centre de données ou d’avoir accès à des renseignements détaillés sur les technologies de service client peut faire l’objet d’une enquête de sécurité auprès du gouvernement du Canada.
La santé et la sécurité de notre équipe, de nos clients et des communautés que nous desservons sont primordiales pour TELUS. Par conséquent, nous exigeons que toute personne qui se joint à nos Cliniques TELUS Santé soit complètement vaccinée contre la COVID-19.
Remarque aux candidats du Québec : si la connaissance de l’anglais est requise, c’est parce que le/la membre d'équipe qui occupera ce poste sera appelé(e), sur une base régulière, à interagir en anglais avec des parties externes ou internes ou encore à travailler dans un environnement informatique anglais dans le cadre de ses tâches.
En déposant votre candidature pour ce rôle, vous comprenez et acceptez que vos informations seront partagées avec l'(les) équipe(s) d'acquisition de talents du groupe de sociétés TELUS et/ou tout gestionnaire impliqué dans le processus de sélection.
