WE ARE TRADITIONAL: A progressive company with offices in downtown Los Angeles, California that has extensive experience in all areas of the legal cannabis industry. We have developed world-class facilities and vertically integrated businesses for the production, manufacturing, distribution, and sale of cannabis.
The ideal Retail Associate will be a friendly outgoing individual who will help our customers understand, select and purchase our full offering of cannabis products, including flower, concentrates, edibles and topicals. The ideal Retail Associate will not only be extremely knowledgeable regarding the potency, effects, aroma, taste and aesthetic of all in store products, but will also be a friendly, engaging, and compassionate individual.
Reporting to the Retail General Manager, the Retail Associate will be an upbeat, energetic presence who appreciates the subtleties and nuances of superior customer service.
Essential Duties and Responsibilities:
- Providing great customer service to each and every person who walks through our door
- Building meaningful rapport with all of our customers
- Becoming educated on every brand we carry including expected effects, benefits, selling points, and more
- Answering any questions our customers have in a friendly, professional and patient manner
- Getting to know the customer and their specific needs in order to help them select the best possible products for their unique needs
- Ringing up customer orders and accepting payment accurately every time
- Educating first-time cannabis consumers to the category and the products in a caring and compassionate manner with strong attention to their tolerance and expectations
- Helping maintain cleanliness of the store
- Stocking and restocking products as needed
- Following compliance guidelines and regulations
- Answering phone calls as needed and maintaining proper phone etiquette at all times
- Following all retail procedures including but not limited to, check in, check out, sales, and more
- Communicating clearly with the store managers and other members of the Traditional team
- Being a positive representation of The Traditional brand at all times
- Arriving on time, in uniform, and meeting grooming standards every shift
Position Type
This is a full-time position. Expected hours will vary based on the needs of the business.
About the Ideal Candidate
Qualifications and Other Requirements:
- 21+ years old
- Ability to stand for long periods of time
Other Skills and Abilities:
- Prior cannabis dispensary retail experience preferred
- Passionate about cannabis and the benefits it can provide
- Attention to detail and cleanliness
- Ability to take direction and follow processes
Position Pay Rate
This position's starting pay is $17.28/hour
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Shift:
Experience:
- Customer service: 2 years (Required)
- Budtender: 1 year (Preferred)
Ability to Commute:
- Los Angeles, CA 90045 (Required)
Ability to Relocate:
- Los Angeles, CA 90045: Relocate before starting work (Required)
Work Location: In person
Job Type: Full-time
Pay: From $17.87 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Customer service: 2 years (Required)
Work Location: In person
