Required:
Demonstrates deep compassion and sensitivity towards patient needs and community well-being.
Driven by strong motivation to positively impact people’s lives.
Excellent verbal and written communication skills.
Excellent interpersonal skills.
Proficient with Microsoft Word, Excel, PowerPoint, and Outlook.
Skills in utilizing various online platforms and search engines to efficiently gather accurate and relevant information.
Highly organized with ability to maintain accurate notes and records.
Demonstrates high efficiency in managing tasks and consistently delivering projects to successful and reliable completion.
Ability to communicate effectively with patients and health care providers.
Preferred:
Some knowledge of HEDIS and other quality measures.
Some knowledge of quality improvement processes.
Bilingual in one of L.A. Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese
