SUMMARY: Cleans rooms and halls in hotels by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other job-related duties may be assigned.
· Sorts, counts, folds, marks, or carries linens. Makes beds.
· Replenishes supplies such as cups, coffee, and condiments.
· Cleans corridors and stairways.
· Sweeps and scrubs bathroom floors.
· Cleans rugs, carpets, upholstered furniture, and draperies.
· Dusts furniture. Washes walls, ceiling, and woodwork. Washes windows, door panels, and sills.
· Empties wastebaskets and cleans wastebaskets.
· Transports trash and waste to the disposal area.
· Replenishes bathroom supplies. Reports light bulbs out.
· Scrubs bathroom vanity, toilet, mirrors, walls, and bathroom fan.
· Completes a quality check on the television, telephone, AC, and smoke detectors.
· Removes any items left behind from the room and takes them to lost and found with proper documentation.
· Report any maintenance-related problems to the maintenance department through proper communication channels.
· Responsible for careful and efficient use of supplies issued for performing cleaning and maintenance duties.
· Proper uniform, including nametag, must be worn at all times.
· Score of 90% or higher obtained on room inspections.
· Acknowledgment and a pleasant greeting given to each and every guest.
· Thorough knowledge of all in-house products and local area information to assist guests when needed.
· Proper organizational skills are displayed when stocking carts, and cart stocking timeliness is maintained after completing rooms.
· Team effort displayed in keeping the commercial area clean and neat.
· Timely (within 10 minutes) response to guest needs for housekeeping supplies.
· Guest name is used at all times upon entering an occupied room.
· Employees will empower themselves to accept any customer problem brought to their attention as their problem and do everything in their power to resolve it.
· All vacant rooms will be checked daily to ensure the status is correct.
· Employee will assume the responsibility of maintaining the storerooms clean, neat, and organized.
· Employee must display a team attitude and assist co-workers when needed.
· When tasks are completed, employees may be asked to assist other room attendants in completing their work.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EDUCATION and/or EXPERIENCE: Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
LANGUAGE SKILLS: Ability to read a limited number of two- and three-syllable words to recognize similarities and differences between words and series of numbers. Ability to print and speak simple sentences.
MATHEMATICAL SKILLS: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurements, volume, and distance.
REASONING ABILITY: Applying commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
PHYSICAL DEMANDS: An associate must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to stand, walk, and use hands to finger, handle, or feel objects, tools, or controls. The associate frequently is required to reach with hands and arms; and stoop, kneel, crouch, or crawl. The associate is frequently required to talk or hear.
The associate must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform basic functions.
The associate occasionally works near moving mechanical parts.
The noise level in the work environment is usually moderate.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Work Location: In person
