We are looking for a second shift full-time Front Desk Agent to join our team. The successful candidate for this position will be required to greet customers, answer their questions or direct them to the appropriate staff, and perform basic clerical tasks in an efficient manner. Our Front Desk Agents play a vital role in our organization, as they are the face of our hotel. Therefore we are looking for individuals with a professional attitude and great customer service skills.
Requirements:
As this is a full-time position open availability is required.
- Candidate must have reliable transportation
- Preferably 6 months of hotel front desk experience
- HotelKey experience not needed but will definitely be considered a plus.
- Ability to solve simple mathematical problems and answer billing questions for guests.
- Evening availability as this is a second shift only position.
- Weekend availability required
Responsibilities:
- Answer telephone calls.
- Handle customer inquiries.
- Perform computer-based tasks related to reservations, accounts, and payments.
- Assist guests with check-in, check-out, and other activities.
- Provide directions to guests.
- Be a member of a team.
Job Type: Full-time
Pay: $14.50 - $17.00 per hour
Benefits:
Application Question(s):
- This position is strictly for second shift (3PM-11PM). Do you have evening availability?
Ability to Commute:
- Racine, WI 53406 (Required)
Ability to Relocate:
- Racine, WI 53406: Relocate before starting work (Required)
Work Location: In person
