We are an orthodontic office looking for a Front office coordinator to manage our reception area. You will coordinate all front desk activities, including calls and appointments on a paperless office platform. We are looking for an individual with a pleasant personality to ensure that patients receive a heartwarming welcome. with a dynamic professional attitude to join our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach.
Responsibilities include
- scheduling patients via phone, text
- handling patient inquiries, such as payments
- answering phone calls and managing general office admin needs
Skills
- Proven work experience as a Front desk manager or Reception manager
- Proficiency with computers (eg, Excel and Word) and internet related devices
- Thorough knowledge of customer service, office management and basic bookkeeping procedures
- Proficiency in English (oral and written)
- Excellent communication and people skills
- Good organizational and multitasking abilities
- Problem-solving skills
- College diploma preferred
- Previous experience in dental insurance filing required
Job Types: Part-time, Full-time
Pay: $16.00 - $21.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
- Referral program
- Retirement plan
Work Location: In person
