Community Manager – Student Housing
Property: The Domain at Waco Location: Waco, TX (near Baylor University) Employment Type: Full-Time, On-Site Reports To: Regional Manager Compensation: [Insert salary range] + performance bonuses (Placeholder — replace with your actual range, e.g. $55,000–$70,000/year)
About the Role
The Domain is a vibrant student housing community serving the Baylor University area, and we're looking for an experienced, people-focused Community Manager to lead our on-site team. This is the top on-site leadership position, responsible for the full operation of the property: leasing performance, resident experience, staff management, budgeting, and physical asset upkeep.
The ideal candidate thrives in a fast-paced, student-centered environment, understands the seasonal rhythm of the academic leasing cycle, and takes pride in creating a community where students want to live.
Key Responsibilities
Leasing & Occupancy
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Drive leasing performance to meet and exceed occupancy and pre-leasing goals throughout the academic cycle.
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Oversee marketing, outreach, and campus engagement strategies to attract prospective residents.
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Monitor market trends, competitor pricing, and lease renewals to maximize revenue.
Resident Experience
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Foster a positive, safe, and engaging community for student residents.
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Plan and support resident events and programming.
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Respond promptly and professionally to resident concerns, escalations, and conflict resolution.
Team Leadership
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Recruit, train, schedule, and supervise office staff, leasing consultants, and community assistants.
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Set performance expectations and provide ongoing coaching and feedback.
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Lead by example in customer service, professionalism, and work ethic.
Financial Management
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Manage the property's operating budget; monitor income and expenses.
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Oversee rent collection, delinquency follow-up, and financial reporting.
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Approve invoices and control expenses to meet financial targets.
Operations & Maintenance
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Partner with the maintenance team to ensure timely turns, work orders, and preventive upkeep.
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Coordinate the annual turn during the summer transition period.
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Ensure the property meets safety, compliance, and Fair Housing standards.
Qualifications
Required
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2+ years of property management experience (student housing or multifamily preferred).
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Prior supervisory or team-leadership experience.
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Strong understanding of leasing, budgeting, and financial reporting.
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Excellent communication, organizational, and problem-solving skills.
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Proficiency with property management software (e.g., Entrata, Yardi, or RealPage).
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Valid driver's license.
Preferred
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Experience managing a property through a full academic pre-leasing cycle.
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Bachelor's degree in business, hospitality, real estate, or a related field.
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Familiarity with the Waco / Baylor University market.
What We Offer
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Competitive salary with performance-based bonus potential
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Health, dental, and vision insurance
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Paid time off and holidays
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401(k) with company match (confirm/adjust to your plan)
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Professional development and growth opportunities
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A dynamic, mission-driven team environment
