JOB DESCRIPTION
We are looking for a bilingual, results-driven Store Manager to lead store and warehouse operations, drive sales growth, expand distributor relationships, and deliver an exceptional customer experience. The ideal candidate brings proven experience managing retail or distribution store operations, operates with high integrity, and builds strong relationships with internal and external customers, always aligned with corporate guidelines and the organization's commercial goals.
Reports to: Operations Manager
Location: Allen-TX (onsite)
Work Schedule: Monday to Saturday (Monday to Friday: 9:00 AM to 6:00 PM; Saturday: 9:00 AM to 2:00 PM), with one weekday off.
Employment Type: Full-time, permanent
Salary: $65K-$72K annually - the final salary offer will be determined based on the candidate's experience and qualifications
KEY RESPONSIBILITIES
- Drive maximum sales performance to consistently meet overall sales budget objectives, while maintaining operational integrity and conducting monthly follow-up against updated targets.
- Develop and maintain productive partnerships with distributors to educate and promote Omnilife product sales.
- Demonstrate sales leadership by taking an active role on the sales floor, engaging with customers and ensuring the highest level of customer service.
- Train store associates on product knowledge to ensure the team is fully informed and well-versed in the company's product line.
- Communicate company-established KPIs and identify strategies to ensure performance standards are met.
- Ensure completion of welcome calls, follow-up calls, and activations.
- Maintain inventory accuracy at 99% or above by ensuring 100% product availability.
- Oversee daily reconciliation of sales transactions, cash, and credit card operations.
- Promote brand awareness, establish market presence, and capture competitive market share through community outreach and company-sponsored events.
- Lead the team in delivering superior customer service and post-sale experience to increase and maintain customer loyalty.
The responsibilities listed above are the most representative for this position and should not be interpreted as an exhaustive list of all duties inherent to the role.
REQUIREMENTS
Experience: 3 to 5 years in a managerial or supervisory role in a retail store with warehouse operations
Languages: Fluent in English and Spanish (spoken and written)
Education: High School Diploma required; college degree preferred
Microsoft Office: Advanced proficiency, especially in Excel
SKILLS AND COMPETENCIES
· Sales-driven mindset
· Strong communication and persuasion skills
· Leadership and team development
· Results orientation with KPI focus
· Customer relationship management
· Strategic thinking and problem solving
· Adaptability in a fast-paced environment
· Cross-functional collaboration
· High integrity and accountability
PERFORMANCE INDICATORS
Indicator 1: Sales Achievement Rate (measured by %)
Indicator 2: Shrinkage / Inventory Loss Volume (measured by quantity)
Indicator 3: Growth in Active Titles (measured by quantity)
EQUAL EMPLOYMENT OPPORTUNITY
Omnilife USA, Inc. is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.
We are committed to providing a work environment free from discrimination and harassment, and to making reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state laws.
Pay: $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Application Question(s):
- Are you currently employed? If yes, please indicate your current position and company.
- Are you comfortable communicating primarily in Spanish in a professional work setting?
- Are you available to work onsite in Allen, TX, Monday through Saturday, with one weekday off? The schedule is Monday through Friday from 9:00 AM to 6:00 PM and Saturday from 9:00 AM to 2:00 PM.
- Describe your leadership style and how you develop your employees.
- Why do you believe you are the right person to lead a new store?
- Describe your experience leading a retail team and achieving sales goals.
- What strategies have you used to increase sales in your previous store?
- What is your salary expectations?
Experience:
- Microsoft office (Excel, Outlook, Power Point): 1 year (Preferred)
- retail store management: 2 years (Required)
- managing warehouse operations: 2 years (Preferred)
Language:
- Spanish, 100% fluent (Required)
- English, 100% fluent (Required)
Willingness to travel:
Work Location: In person
