- Directs and supervises program activities to meet the needs of the community and fulfill YMCA objectives.
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Recruits, hires, trains, develops, schedules and directs staff and volunteers as needed. Reviews and evaluates staff performance. Develops strategies to motivate staff and achieve goals.
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Oversee the development and implementation of programs including, but not limited to; staff schedules, service schedules, guest schedules, marketing schedules and staff training schedules.
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Establishes new program activities and expands program within the community in accordance with strategic and operating plans.
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Develops and maintains collaborative relationships with community organizations, and supporting departments.
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Coordinates use of facilities for program activities and events.
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Models relationship-building skills in all interactions. Responds to all member and community inquiries and complaints in timely manner.
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Assist in the enhancement of the overall service and expertise levels among program staff through consistent leadership, positive example-setting, special-event planning and counseling.
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May assist with Program Committee meetings.
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Assists other departments with projects and facility upkeep in non-peak times.
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Assist with fundraising, as assigned.
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Provides the Maintenance department with timely information pertaining to the upkeep, maintenance and operations of program areas and related equipment.
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May directly facilitate programming and activities as participant numbers dictate.
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Ensure accurate timecards, consistent documentation and maintenance of training records, license requirements, and certifications.
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Will work all shifts, weekends and holidays as needed.
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Performs any/all program administration duties deemed necessary.
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Functions as a Manager on Duty (MOD) as scheduled serving as a liaison between staff and guests ensuring their care and safety.
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Education background relating to Recreation or Conservation preferred.
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Develop and create lesson plans that align with state and national education standards.
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Assist in maintaining overall appearance of program areas and conservation education trails around the entirety of the property.
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Maintain and develop relationships with groups coming onsite to take advantage of conservation-based programming
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Coordinate and maintain all trail map signs and ensure that they match up with any trail maps distribute at the front desk.
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Maintain conservation curriculum inventory and ensure that supplies remain organized and in exceptional condition.
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Works with groups before arrival to ensure the needs are met during their stay.
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Collect data from groups about their experience leading up to, during and after their departure through evaluations and base programming on quantifiable data.
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Annually conducts market research to compare program pricing and offerings.
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Provides an accurate system to accomplish guest activity requests.
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Provide all guests with accurate information concerning all programs and activities.
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Assist in supervising program specialists including scheduling, training, monitoring performance and assisting in other program departments.
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Update standard operating procedures as required.
The YMCA Welcomes a Diverse Workforce
Equal Opportunity Employer M/F/D/V
The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse.
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Bachelor’s degree in related field or equivalent preferred.
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Two plus years related experience preferred.
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Class E Driver’s License is preferred.
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CPR/FA/AED Certification required.
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Must hold HSI Instructor (Basic Life Support, Emergency Use of Medical Oxygen, Adult & Pediatric First Aid) certification and at least two of the following additional certifications, or be able to obtain within the first six months of employment: ACCT Level II, YMCA Lifeguard V7 Instructor, USA Archery Level 1 Instructor, or Range Safety Officer.
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Must be 21 years of age.
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Completion of YMCA program-specific certifications.
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Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
Full Compensation Package (when applicable):
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Health Insurance
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Dental and Vision Insurance
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403(b) Retirement Savings
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Retirement fund of 12% per pay period after 2 years of full time employment
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20% Discount on tuition at Missouri Baptist University
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Free household membership to YMCA nationwide
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Discounts on YMCA programs
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Discounts on YMCA Childcare
