Job Description
- Conducts one-on-one interviews of prospective tenants of the Public Housing Program to review applications, assisting applicants in the completion of forms and identification of required documents.
- Enters required information from application into computer system, establishing preferences, bedroom size, and gross rent to establish a waiting list.
- Verifies information received from applicant by contacting appropriate agencies.
- Computes applicant income and deductions using HUD guidelines. Informs applicant of proposed rent and opsecurity deposit.
- Answers telephone and in-person requests for information concerning services. Explains the requirements of the Public Housing Program. Refers person/caller to appropriate source, if needed.
- Maintains departmental files and records in accordance with Authority policy.
- Prepares letters and other office forms and mails to applicants.
- Provides training assistance to new public housing employees.
- Prepares bi-weekly reports on status of pending applications and presents to Coordinator.
- Maintains control and information systems for effective program monitoring.
- References ACOP on an as needed basis to determine how to address unusual situations that arise.
- Set appointments with applicants to discuss applications.
- Performs related duties as required.
Qualifications
- Associate’s and/or bachelor's degree in human services or related field, plus 2 to 3 years of experience working with resident population and community resource agencies; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities
Compensation and Benefits
- $43,000 Annually with qualified experience.
- Health, dental, vision and life insurance
- 401(k) Plan, contributions – employees 6%, employer 8%
- Paid annual and sick leave
- Paid holidays
Additional Information.
All your information will be kept confidential according to EEO guidelines.
