The Role
We’re looking for a detail-driven Ecommerce Product Specialist to own the foundation every one of our sales channels is built on: accurate, complete, and consistent product information. This is a dedicated merchandising role focused on products and the data behind them—and getting that foundation right is the most important thing you’ll do. That focus doesn’t change as you grow in the role; it deepens.
You’ll compile, document, and verify product specifications and attributes, and write SEO- and AEO-optimized base content—building the source-of-truth product record that everything downstream depends on. Our distribution platforms, including Magento, Amazon, eBay, and Walmart, all draw from the data you produce. When any team builds a listing, a quote, or a campaign, they start from your work. Your scope is every product PackagingSuppliesByMail sells.
The best person in this role doesn’t just produce accurate data—they build it with SEO and AEO fluency baked in, so that turning a product record into platform-ready content is nearly instant. You own the product foundation; the channel teams build their campaigns, positioning, and growth on top of what you create.
Key Responsibilities
Product Data & Measurements
- Measure, document, and verify product dimensions, weight, specifications, and attributes
- Build and maintain the source-of-truth product record that every channel draws from
- Keep product data clean, complete, standardized, and consistent across the catalog
- Apply pricing updates to the product record when provided exact specifications (this role does not set or decide pricing)
Product Content
- Write SEO- and AEO-optimized product titles, descriptions, and bullet points as part of the base record
- Structure product content so it translates into platform-ready listings quickly and consistently
New Product Merchandising & Project Work
- Take on instructed merchandising and data projects as assigned
- Coordinate with internal teams to prepare accurate, complete product data and listing assets ahead of launches
- Build the complete product record—data, content, and photography—for newly added products
Research & Product Support
- Conduct competitor and keyword research to sharpen product content, positioning, and discoverability
- Serve as a product-knowledge resource for technical product questions, as needed
Product Maintenance & Channel Insights
· Maintain the library of existing product data and provide updates as needed
· Audit existing product listings to ensure data is accurate to our source-of-truth
· Track sales performance of products and suggest revisions to product data, listings, and product lines
Required Skills & Experience
- Exceptional attention to detail and accuracy—this role is the source of truth, and errors here propagate to every channel
- 2–4 years in ecommerce merchandising, product/catalog data management, or a closely related role
- Strong SEO and AEO fluency, with the ability to write clear, optimized product content
- Highly organized, able to manage many products and projects without dropping details
- Clear, professional written communication
Preferred Qualifications
- Familiarity with scientific, educational, or technical products, or a science background
- Experience with a PIM such as Store Automator and with large catalogs (5,000+ SKUs)
- Amazon Seller Central or other marketplace experience
- Graphic design or visual content skills
You’ll Be Successful If You Are
- Meticulous—you catch the error before it ships
- Energized by bringing structure and consistency to messy product data
- Fluent enough in SEO and AEO that optimizing is instinctive, not an afterthought
- A builder of clean foundations the rest of the team can rely on
We are pleased to offer our employees a comprehensive benefits package. Below is a summary of our current benefits and company offerings.
Benefit offerings are reviewed regularly to harmonize all practices and programs. Modifications and/or changes to company benefits are subject to change at any time and will be promptly communicated to employees.
Health and Welfare Benefits – eligible upon completion of 90 days
o Medical Benefit – Ohio PPO Connect administered by Covet Health-75% of premium paid by employer
o Two plans offered
- High deductible plan- $6200 per individual and eligible for HRA
- Lower deductible plan- $2500 per individual not eligible for HRA
o HRA will cover any cost over $5000.00/employee or $10,000.00/family -- must use in network doctors
o Reimbursed at end of year
o Dental Benefit –Mutual of Omaha
o Vision Benefit—VSP
o Accident Insurance—Allstate—up to 50% of premium paid by employer for non-smokers and up to 25% of premium paid by employer for smokers
o Critical Illness Insurance Allstate— up to 50% of premium paid by employer for non-smokers and up to 25% of premium paid by employer for smokers
Additional Benefits
- Payroll Direct Deposit
- Health Savings Account (HSA)
- Steel toe shoe/boot reimbursement up to $100/yr
- Safety glasses reimbursement up to $100/yr
- PTO –Paid Time Off -- eligibility effective following 90 days of active employment
- Paid Holidays -- eligibility effective following 90 days of active employment
- 401(k) – (Eligibility begins first of the month after 1 year of active employment)
o 100% employer match on the first 3% and 50% up to 6% of contributions
o Match is immediately 100% vested
- Employee Referral incentives
- Annual bonus for positive review
Other
- Tuition Reimbursement—up to $4000.00/yr.
- Weekly Yoga and Fitness classes
- On-site gym and recreation center
- Social outings – i.e.: bowling, whirly ball
- Annual holiday party
- Free Fruits available 24/7
- Subsidized healthy snacks and meals and drinks- available in vending machines
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Application Question(s):
- How many years of experience do you have in e-commerce merchandising or product management?
- Have you worked with Magento or any other e-commerce platform? Which ones?
Location:
- Solon, OH 44139 (Preferred)
Ability to Commute:
- Solon, OH 44139 (Preferred)
Work Location: In person
