Seasonal Sales & Customer Service Superstar — Good Common Sense Naturals
Good Common Sense Naturals is a naturals skincare shop in the Bay Area where customers don't just buy products off a shelf — they smell the ingredients, ask questions, and learn what actually goes into what they're putting on their skin. We formulate with essential oils, not synthetic fragrance, and we train our team to educate first, sell second. If that sounds like the kind of retail experience you'd actually want to work in (not just work at), keep reading.
What We're Looking For
We're hiring a seasonal Sales & Customer Service team member to help us through our busy season. This isn't a "stand behind the register and ring people up" job — it's a hands-on, apothecary-style role where you'll:
- Greet and genuinely connect with customers as they explore the shop
- Listen first, then recommend — helping people find the right product for their actual needs, not just the most expensive one
- Speak confidently about our ingredients and scents, and think creatively to help solve customers' problems (we'll train you — you don't need to be a skincare expert on day one)
- Handle transactions, restocking, and day-to-day shop upkeep
- Help keep the shop looking beautiful and on-brand
- Support seasonal promotions and new product launches
Who You Are
- A natural people-person who enjoys conversation and isn't afraid to engage customers (not just wait for them to ask)
- Curious and coachable — genuinely interested in learning about ingredients and the "why" behind our products
- Reliable and punctual — we're counting on you during our busiest weeks
- Comfortable on your feet in a retail environment
- A true team player who pitches in wherever needed and knows the shop's success comes before any one person's
- Previous retail, sales, or customer service experience is a plus, but the right attitude matters more than a résumé
Why This Role Is Worth Your Time
- This isn't necessarily "just" seasonal. Team members who show they've got what it takes — strong customer connection, reliability, genuine care for doing it right — will be considered for extended or year-round opportunities beyond the season.
- You'll get real training in product knowledge and hospitality-style selling, not a "here's the register, good luck" onboarding.
- You'll be part of a small team that cares about doing business the right way — we absolutely sell, we just do it through education and hospitality, not pressure
Compensation & Perks
- Commission on sales, paid out with your regular payroll
- Quarterly and annual bonuses for meeting goals
- Monthly product gift card so you can try and experience what you're selling
- Quarterly team outings
How to Apply
If this sounds like you, apply below with a short note on why you'd be a great fit — we read every one. Show us a little personality; we're not looking for a form-letter cover note.
Good Common Sense Naturals is an equal opportunity employer.
Pay: $17.00 - $23.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Education:
- High school or equivalent (Required)
Experience:
- Sales: 1 year (Preferred)
Work Location: In person
