Job Description
We're looking for an enthusiastic and customer-focused Assistant Manager to join our team at 305 W. Beaufort St. in Normal, United States. As an Assistant Manager, you'll play a crucial role in ensuring the smooth operation of our store, delivering exceptional customer service, and leading our team to success.
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Oversee daily store operations and ensure efficient workflow
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Manage and motivate team members to maintain high performance standards
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Handle customer inquiries and resolve issues promptly and professionally
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Assist in inventory management and stock control
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Ensure compliance with company policies, food safety regulations, and quality standards
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Manage cash handling and financial transactions accurately
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Coordinate with other managers to implement company initiatives and promotions
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Assist in training and developing new team members
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Maintain a clean and organized work environment
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Support the store manager in achieving sales targets and operational goals
Qualifications
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Proven experience in customer service, preferably in the food service or retail industry
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Strong leadership skills with the ability to motivate and manage a team
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Excellent communication and interpersonal skills
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Proficiency in basic math and problem-solving
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Ability to work in a fast-paced environment and handle multiple tasks simultaneously
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Demonstrated organizational and time management skills
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Basic computer skills for operating point-of-sale systems and other relevant software
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Physical ability to lift up to 25 pounds and stand for extended periods
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Flexibility to work various shifts, including evenings, weekends, and holidays
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High school diploma or equivalent (preferred)
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Food safety certification (preferred)
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Positive attitude and commitment to delivering exceptional customer experiences
