Are you looking for a challenging fast-paced career with a relaxed atmosphere and lots of room for growth?! Come join our rapidly growing team!
We are a work hard, play hard, team environment however, we understand family is the most important thing. Work-life balance is just as important to us as it is to you!
Benefits include:
· Family oriented company culture with a good work/life balance
· Flexibility to work from home as schedule permits
· 100% company paid medical/dental/vision for yourself and your family
· Retirement benefits (eligible after 6 months of employment)
· Short-Term and Long-Term disability for yourself
· 100% paid Life Insurance for yourself
· Paid Vacation / Sick and Personal Time
· Company supplied laptop and cell phone (or reimbursement)
· Commission and Profit Sharing bonuses paid semi-annually
· Paid certifications and training
Our engineers live at the intersection between consultation and service delivery. The Technical Support Engineer must be able to articulate technology and product positioning to both business owners and technical/non-technical users. The Technical Support Engineer works as a team member on the service delivery team and is a liaison between sales and service.
Entec Systems, an experienced and established IT Managed Services company with locations in Richmond, VA, Tampa, FL, and Charlotte, NC is currently hiring in our Richmond, VA Office. Entec is looking for someone with excellent communication and customer service skills with experience in IT support. The candidate must be a motivated self-starter with excellent time management skills. The candidate must be capable of managing client needs and expectations both individually and as part of a team. The candidate must be located in the metro-Richmond area.
The candidate will be asked to provide onsite and remote support for clients and remediate issues defined in Entec service agreements.
5+ Years of IT Network/ Server support experience required
Must have an excellent working knowledge of:
· Understanding of standard backup/disaster recovery practices
· Windows Server (2016-2022) administration including but not limited to Active Directory, GPOs, DHCP, DNS, etc.
· Workstation operating systems and productivity applications
· Mac operating systems management
· Network Security – Router/Firewall experience
· Cloud Environment management
· Virtualization technologies
· Enterprise email systems
· Office 365 deployment and security
Job Type: Full-time
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Application Question(s):
- This job requires a portion of the time to be on-site at the customers' location. Are you local to the Richmond, VA area?
- How many years of Mac OS experience do you have?
Experience:
- Cloud Management: 5 years (Required)
- Customer service: 5 years (Required)
- Active Directory: 5 years (Required)
- Computer networking: 5 years (Preferred)
Ability to Commute:
- Glen Allen, VA 23059 (Required)
Work Location: In person
