Sierra Collision is looking for a motivated, organized, and professional receptionist to join our team. This position is an important front-office role and is often the first point of contact for our customers, insurance companies, vendors, and business partners.
The right candidate should be friendly, dependable, detail-oriented, and comfortable working in a busy collision repair office. This position includes general receptionist duties, customer service, administrative support, and assisting the estimating and parts departments.
Job Duties
Responsibilities include, but are not limited to:
- Greeting customers and assisting with vehicle check-in and check-out
- Answering phones and directing calls
- Scheduling appointments and helping manage customer flow
- Preparing repair files and organizing documents
- Providing customer updates throughout the repair process
- Assisting estimators with administrative tasks
- Parts invoicing and basic parts-related paperwork
- Scanning, filing, and maintaining accurate repair documentation
- Communicating with insurance companies, vendors, and customers
- General office and administrative support as needed
Estimator Training Opportunity
For the right candidate, this position may also include training toward an estimator role. We are open to someone who wants to learn the collision repair industry, grow with the company, and eventually take on more responsibility in estimating, repair planning, and customer file management.
Ideal Candidate
The ideal candidate will be:
- Professional and friendly with customers
- Organized and detail-oriented
- Comfortable using computers and office software
- Able to multitask in a fast-paced environment
- Reliable and willing to learn
- A good communicator, both in person and over the phone
- Interested in the automotive or collision repair industry
Previous office, receptionist, customer service, automotive, insurance, or collision repair experience is helpful, but we are willing to train the right person.
Pay: From $20.00 per hour
Benefits:
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
